Eastside Dental Medicine
595 Madison Ave, New York, NY 10022
Phone: (212) 477-1295
Fax: (212) 838-3533
EastSide Dental Medicine
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I've been a patient of Dr. Castracane for about two years. I never thought I'd say this but I finally found a dentist who I feel comfortable with and trust. I am terrified of dental work. My anxiety level has always been very high. Dr. Castracane has a way of keeping me calm. He provides me with a thorough assessment, explains the treatment plan and gives me a full detail of what needs to be done. He makes me feel very comfortable throughout all my treatments( cavities/implants). I hate the sounds, smells, sights, you name it. But I also know the importance of taking care of my dental hygiene-Prevention is the key for a better outcome.
Dr. Castracane and his team are very knowledgeable and professional.
Owners/Managers be aware: The only thing I noticed as a patient is the high turnover of employees. My recommendation as an outsider looking in is: As a company you have to ensure that your Employees have the right skills for the job but also that they fit well with the company culture, managers and coworkers. Keeping a positive work environment is very important. Recognition and praise are cost-effective way to maintain a happy productive work force. I feel that a high turnover of employees can hurt a company. Paying attention to employees' personal needs and offer more flexibility and recognition from owners/managers, and challenging position with room to learn would definitely maintain a happy productive work force.
I highly recommend Eastside Dental Medicine for all your dental needs.
02/29/2012Provided by Citysearch -
I moved to NYC 3 years ago and had not been to the dentist since I moved here so I was a little nervous about finding one that I liked and trusted! Dr. Vytsman's office is beautiful and the staff is amazing. Dr. Vytsman was quick and professional. I would recommend her and the staff at East Side Dental Medicine to anyone!!!
11/25/2011Provided by Citysearch -
The office is gorgeous and everyone is extremely nice, and the dental work I had done (very minor) was fine. BUT, there is something fishy here. First, it is extremely expensive and they charge for services that other practioners include automatically. Like $170 to meet with the dentist for 15 minutes, a meeting where she told me that I needed more than $36,000 worth of dental work! And she made it seem that if I did not undergo this treatment I would suffer serious consequences. (Mind you, I see my dentist twice annually and have always ""kept up"" with both cosmetic and other dental care.) Long story short, I returned to my regular dentist who assured me that I do not need that amount of care. So beware of their recommendations -- I really feel like they try to ""up-sell"" expensive services.
09/07/2011Provided by Citysearch -
Do not be fooled by the beautiful office space, this is the worst dental care EVER! First, he convinced me that I needed treatment not covered by my insurance because of the ""severity"" of my condition, and had me apply for a financing only to be told during my next visit that I didn't need that treatment and that he made a mistake in my diagnosis. I then agreed to the cheaper treatment and requested the difference since I had already applied for financing, only to be told that he again had made a mistake and that the first, more expensive treatment was best. When I refused I was told I would have to come back for yet another appointment, which was a problem since I had taken so many days off already. Anyway, after the treatment which did help with my initial problem I was told I needed something else done and after 2 unsuccessful treatments I decided I would not return.
Oh and beware, of the $100 initial charge for pictures which they don't tell you about after they've been taken and don't expect any treatment during your initial visit since it's only for an ""assessment"".
Overall, it's a lot of time wasted for unsuccessful treatments. The space is beautiful but not for the overpriced sub-par work. I admit, I was fooled by the beautiful place and didnt heed the warning sides and allowed myself to be duped so take my advice and avoid this place at any cost. If I could give 0 stars I would.
I had another great quarterly cleaning today. Dr. Castracane was as friendly as ever. I also had my first profile x-ray taken on their new machine. The images were so clear and crisp. Joanne gave me a great and thorough cleaning. I loved the polish at the end. It made my teeth feel so smooth. Can't wait for my next visit!
Have been going to these dentist for about 1 year already. Have seen Dr.Srivastava and Dr Castracane and i do believe now that they are the best dentist i've ever come across to. The staff is beyond wonderful and so is space's atmosphere. Always look forward to see them and for sure my smile looks 100% better.. Extremely happy to have this team in my life!! Recommend them to everyone.... especially to those who have had bad experiences and don't like to visit the dentist office as much,, once you meet these guys your point of view will change forever....
03/07/2011Provided by Citysearch -
I have been fortunate to be a patient of Dr. Jyoti Srivastava for 15 years. Every healthcare provider should emulate the care and attention she provides to her patients. Moreover, she is not only an excellent dental care provider, but she is an exceptional human being. Her warmth and personality combined with her skill and professionalism make dental visits a pleasure (which, I know, is not how most people describe their experience at the dentist, but then again, they don’t have my dentist). Drs. Srivastava and Castracane also must be commended for their hiring practices, as everyone on their staff is as professional and are as equally warm as they are. I can’t recommend Dr. Srivastava enough.
01/31/2011Provided by Citysearch -
I had a very hard time finding a dentist in NYC that I both liked and trusted. Dr. Srivastava was the perfect answer to my problem. I've been going to her now for several months and I've received top notch care both from her and from her staff. Dr. Srivastava is extremely capable & very caring. She always takes time with her patients to make sure they understand and are comfortable with any work she needs to do. Her staff is also amazing! They are extremely professional, very responsive, and always polite & friendly. They've been excellent in dealing with insurance claims and accomodating in terms of appointments. I couldn't ask for more from a dentist or an office!
01/04/2011Provided by Citysearch -
Eastside Dental Medicine makes going to the dentist a pleasure. The moment I met Dr. Srivastava and the very capable staff, I knew I was in the right place. And, I might mention I travel from Bucks County, PA! The great end result of my very extensive implant/prosthodontic treatment was well worth the travel time... and the compliments on my teeth are priceless!
In my opinion, I consider Eastside Dental the best dental practice I've ever known.