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Duggal Visuals

Map & Directions
(3 Reviews)

29 W 23rd St, New York, NY 10010

(212) 242-7000

CLOSED NOW
Today: 8:30 am - 9:30 pm
Tomorrow: 8:30 am - 9:30 pm
55
YEARS
IN BUSINESS
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Reviews

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richarddrit

12/24/2009

Provided by Citysearch - 
Overall
Duggal = Terrible Printing Service. Terrible Prints.

I'm not sure where Duggal got their supposedly ""good"" reputation from (if it is indeed true that they have a ""good"" reputation), seeing as they seem to screw up way too much. Just a few weeks ago, for instance, they printed a book that I ordered in a completely wrong layout from the one I suggested. The colors and contrast were also completely messed up. Much text even became illegible due to this. Some of the pages were filled with fingerprints, dust and noticeable scratches. Just the week before this print, they also messed up a ridiculously easy test print job. And don't get me started on the absolutely insane pricing.

If this happens a lot of the time, I would be surprised if Duggal actually managed to keep up a good reputation all this time. Maybe they just don't care to spend much time/energy for individuals that won't give them much of a profit. Fair enough - it will eventually be their loss. Individuals like myself who have been ripped off will make their voices heard, and eventually the truth will be known.

Duggal sucks, Duggal is terrible, Duggal is awful, Duggal is unprofessional, Duggal is simply a bad service. There, I said it. Do not use Duggal.

ao10

05/26/2006

Provided by Citysearch - 
Overall
This place is really awful

this place is awful...not only did they give me someone else's photos but the customer service is enough to make you never want to go back. when i called to try and resolve the issue they were not helpful. i had to call numerous times and the service was horrible every time! even worse- they processed my co-worker's flim incorrectly and ruined the entire roll. There are so many other photo labs in the city this place is not worth it.

amy_mccloskey

12/16/2005

Provided by Citysearch - 
Overall
Great product, horrible service

Appointments and deadlines were consistently not met. Staff was hired for work contingent upon those deadlines and were kept waiting for hours (at some cost to me) as no calls were made to alert us to the delay. They seem to have no clear concept of how long something will take, blame delays on outside forces and don't bother to keep the customer apprised of the job's status. They apologize nicely, but that's not enough to make up for the aggravation.

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General Info
For more than 40 years, Duggal Visual Solutions has been providing visual solutions to the world's leading image makers. Twenty-four hours a day, seven days a week, its 200 highly-trained technicians, produce innovative graphics that grace the covers of magazines, wrap city buses, embellish retail windows and are exhibited in fine museums and galleries. Duggal Visual Solutions has its headquarters in a one-city-block deep 30,000-square-foot space that has gained international acclaim for its architectural design and lean functionalism. Duggal Visual Solutions has captured a great deal of attention over the years. In recent years, Duggal Color Projects has been featured on Dateline (NBC), Building America TV (CBS), How to Succeed in Business (CNBC), 20/20 (ABC) and dozens of newspaper and magazine articles worldwide.
Hours

Regular Hours

Extra Phones

Phone: (212) 242-7000

Phone: (212) 924-6363

Phone: (212) 924-8100

Services/Products
Photographic Printing & Services, Displays & Fixtures, Mounting, Lamination & Framing, Lightboxes, Retouching, Cgi Motion & Digital Studio, Exhibitions & Events
Brands
Fujifilm
Payment method
check
Neighborhoods
Midtown Manhattan, NoMad
AKA

Duggal Dimensions Inc Duggal Dimensions Inc

Duggal Visual Solutions

Duggal Corp Headquarters

Duggal Corporation Headquarters

Other Email

Categories
Portrait Photographers, Commercial Photo Labs, Custom Photo Finishing Labs
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