Danel Shoe Repair Inc
125 W 39th St, New York, NY 10018
Danel Repair Inc
Daniel Shoe Repair Inc
Danel Shoe Repair and Shine
I wish I could give then no stars at all!!!
They are the worst and the owner is the worst of them all!!!
He is currently holding my shoes hostage. He called my shoes Plastic and he couldn't do a better job with them meanwhile there are glue marks all over the shoes and very poor craftsmanship! I was not about to pay over $100 for a poor job. Faux leather shoes or not I am a paying customer and should be treated as a client and with some respect. When I told him I refuse to pay for the shoes until he fixes then he ripped the shoes out of my hands and put them behind the counter and said " well then you wont be getting your shoes." I said fine I will pay for them, get out of here and never use you again. I handed him my credit card and he replied with " I can only take cash now" ( when there is a visa sticker on his register) He said his machine "suddenly" was down! As I watched the previous customer pay with a credit card and it went through fine! I will be reporting him to the better business bureau but BUYER BEWARE!!! This is an absolutely horrible place, don't take any of your shoes here real leather or not!
10/20/2011Provided by Citysearch -
BEWARE, don't ever bring your shoes there for repair! I had been a regular customer, since I work nearby and they typically fix shoes while you wait. Recently I wore my boots there to fix the heel and they told me I had to leave them there overnight. Since I was wearing them, I had to bring them back the following day for repair. When I went to pick them up the day after, the heels were fixed. But when I tried to put them on when I got home, I realized that the insoles of both boots in the heel area were torn! It looked like it ripped on the apparatus the cobbler used to hold my boots up while he repaired the heel. When I brought them back, they claimed they only fixed the outside and did not touch the inside. Then they blamed me for tearing my own shoe! I wore the boots just 2 days before and they were completely fine; they are now unwearable. If you love your shoes like how I loved those suede boots, please take your shoes elsewhere for repair.