241 W 42nd St, New York, NY 10036
Phone: (212) 873-2004
Dallas BBQ Times Square
Bike Parking: No
Cuisines: Caterers, Barbecue, Family Style, American, Take Out, Breakfast, Brunch & Lunch
Alcohol: Cocktails, Yes, Full Bar
Good For Family: Yes
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
No coupons available
12/28/2011Provided by Citysearch -
I've went to this Dallas BBQ location twice. The first time I got the sticky wings which were okay. The second time I got the foot long hot dog which was just okay as well. Both times I got the virgin pina colada which was DELICIOUS and worth going for... but that's about it. The food was just okay for me, the drinks were great and the service was bad. No one checked on our table and when they did, my friend had a question about one of the dishes because he has an allergy and the waitress acted like he was asking her to move the restaurant... like it was such a hassle to simply ask the manager about 1 dish. The manager was very nice and accommodating to us but that's about it. Tried it twice and they basically failed so I won't be back again!
12/01/2011Provided by Citysearch -
worst experience in times square
Inappropriate behavior of management - I went to this restaurant on Saturday night Nov.26th 2011 we had only walked in at about 1:20am (Sun am) -- if the restaurant was supposed to close why take our money if your not even going to let us eat our meal and finish our drinks?
""Ronnie"" male manager spent an hour rushing and compelling customers to leave because the restaurant was ""closing"". I had to use the bathroom and he even decided to walk into the women's bathroom and then proceeded to keep the door open standing in the doorway threatening me to have me leave without even sending a female in as it was ""closing"" -- however about 30 of his staff were still cleaning etc and I am quite bathroom shy. If the restaurant was closing why let us in to eat to rush us out before we even finished our meal? He aLSO had a full blown argument about me not using the bathroom but I ask you how am I supposed to feel comfortable doing so with the door wide open and him in the doorway?
Furthermore, I tried to reach the corporate office at 212-873-2004 to discuss this with them to be told they have no corporate office to speak with - kinda strange considering how many locations they have...
10/17/2011Provided by Citysearch -
The food was pretty good, pricing is in a good range, and the serving size was more than adequate. Why then only 2 stars, you ask????? Service as exceptionally terrible.. I finally got my waiter's attention to tell him I needed a fork and some extra napkins (ribs are good but messy). He actually ROLLED HIS EYES and eventually I got what I asked for,but my date was more than 1/2 done with his plate by the time I started. I felt as if he was calculating the tip in advance, and decided that since there was just 2 of us, he wouldn't get what he though he deserved, so why go the extra mile. Would I go back? No
10/27/2010Provided by Citysearch -
My friends and I went to this place after it was recommended by the hotel receptionist locally. Being from Los Angeles the 1st impression that I had about the place was like other horrible huge food chains. But we decided to give it a chance. The waitress was rude and appeared not to like her job. When the food came out, it was lukewarm and not like ""dallas"" tx bbq at all. We were hungry being fresh off a flight so we ate some of it.
We asked for the manager a little bit into the meal, but before he came out he made the waiter ask what we wanted which flagged a bad sign. But the manager came and we explained that we were displeased with the food and quality of service. The manager had very poor customer service and lack of understanding, then later said he could not do any thing about the situation. We would of accepted a simple apology but we didn't even get that.
For this place it appears that the lack of food quality and customer satisfaction is starting with management on down. Its important for an establishment to realize that repeat customers come back because they like the people that represent the company and offer great food, but for this place I would give it 4 thumbs down.
10/21/2010Provided by Citysearch -
This is my third trip to NYC but my first time at Dallas BBQ. I'm a BBQ fan, so I was excited to try their food. It was the worst restaurant experience ever!!! Our waitress was horrible, felt unwelcome. She came by for 2 times, just to take order and then we had to ask other waitress to tell her to give us a check. Her attitude was not acceptable. For the food, ribs were great but Steak was way overcooked and had no taste at all.
Overall, Not recommended at all!
08/30/2010Provided by Citysearch -
I've never been to a restaurant that didnt offer free refills,atleast for kids. I got served my drinks, ordered, than waited about a 1/2 hour for my food to arrive. By that time my soda was half finished and flat. The waitress came by a TOTAL of 1 time berfore we asked for the check. Then had the nerve to ask if ""We want to keep the change"". REALLY?!?!. Her tip was added to the bill, and I would've been more inclined to let her keep the change had she done some actual waitressing. All and All the food was pretty good. I reccomend the Dallas BBQ burger.
10/06/2009Provided by Citysearch -
I've been calling in for the past 10 years and always head here first when I am in the city. The Sticky WIngs are a must as is the pulled pork - in fact whatever you order you're gonna be happy! The frozen drink are also great fun.
Great place to chill out and people watch - happy days !