Carpet & Upholstery Cleaning By Spotless NYC
247 W 63rd St, New York, NY 10023
Services: Water Damage Restoration, Oriental Rug Cleaning, Carpet Repair, Pet Odor Removal
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06/20/2011Provided by Citysearch -
We had some really bad stains on our carpet that were getting to be an eye sore. We have tried alot of different stain removers with no success. New York Carpet cleaning were highly rated so we gave them a call. They showed up and had our carpet looking like new some how, we are still in shock, that the carpet looks so good. Thanks guys.
02/18/2008Provided by Citysearch -
Thank you for your feedback. We are very sorry about your negative experience. Unfortunately, it was impossible to predict the exact price over the telephone, as we had never seen your carpet and the state it was in. After a visit to your home, we noticed the many pet stains and pet fur. These facts were not mentioned to our customer service representative when you phoned us for service. This information would have surely altered the price that was quoted to you over the telephone. We truly apologize for any inconvenience and hope to have the opportunity to serve you in the near future. Sincerely, Harriet Nigreker, Vice-President, NY Carpet & Upholstery Cleaning.
hi i just mooved to ny and from out of the states too-so i was a bit afraid to use a company which i didnt hear about f/m my closest friends-but i took a chance and called nycarpet and upholstery. the smell my cat had left on the soffa was horrible-they came the next day shampoo and sanitized it-the smell was gone and if u had raised a cat u must know what im talking about......well i have only good things to say THANK-YOU
SAY NO TO NY CARPET & UPHOLSTERY! I decided to use NY Carpet & Upholstery after reading reviews on Citysearch. I called to get an estimate to have my one-bedroom steam cleaned and was told between $70-120, totally reasonable. But when John (cleaning guy) got here, he told me it would be $150 because I needed to have my carpets shampooed and deodorized, not steamed. I told him I only wanted steam cleaning as I have pets and a few spots, and that $150 was over the estimate. After a bit of a heated discussion (during which he told me I didn't understand or know what I was talking about, quite honestly I don't care about the difference between shampooing and steaming, it was the principle), he ended up refusing service unless I had the shampooing done! I refused and so he left. REALLY EASY TO DOUBLE THE PRICE FROM THE BOTTOM OF THE ESTIMATE ONCE THE CLEANER GETS TO THE APARTMENT, but I can't believed he actually refused to steam clean instead of shampoo (steaming is the cheaper of the two). I would have appreciated if when I called NY Carpet & Upholstery they had told me that was a possibility, because I would have told them no thanks and called someone else!!!! Now my carpets are still dirty after all that!
01/26/2008Provided by Citysearch -
I was so sick of those old stains on my wall to wall carpet. while I was sitting over coffee with a friend at my house, she told me about this company and how pleased she was fwith the job and from the customer service. so I decided to try, and indeed so! the carpet was a good as new, not a sign for those old stains, and on that same day I called- I had a technician in my house. he was very kind and polite and the estimation was free of charge! I decided that I want the job done right away.
now I have a clean carpet that smells great too!
01/14/2008Provided by Citysearch -
This company rocks! My and my friends totaly trashed my parents cream coloured sofa combo with nacho stains. The couch looked like a freakin painting which I thought was pretty cool but I am certain my parents would not look at it this way. I had less than 24 hours left to clean up this mess or else I would be really dead. So I called NY Carpet desperatley begging them to come asap and they were really cool about it and send a carpet dude over actually in the next 20 minutes. The couch looked brand new and he barely charged me anything! Apparentely nacho stains aint so bad! The couches even dried on time before my parents got home!
Thanks NY Carpet, You guys are some cool dudes!!
10/29/2007Provided by Citysearch -
My basement got flooded last week, and aside from the urgency of cleaning the carpets and getting rid of the smell, I also had my daughter's Sweet 16 party to host there the following day! I called NY Carpet and they said they would come that same day. They kept their word and came later that evening, and despite the late hour did a fantastic job with lots of patience. I already started to think I'd have to replace the carpets, but NY Carpet saved the day and now I'm glad I didn't order a new rug. Everything dried overnight and the party the next day was a huge success!