Canal FurnitureAdd to Favorites
402 BroadwayNew York, NY 10013Map & Directions
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|Mon - Sat:|
Bike Parking: Yes
Price Range : Average
03/22/2012Provided by Citysearch -
I have purchased from Canal 2 times. Each experience was a pleasure and I saved a lot of money. The first time I was going to purchase a dining room set from Bloomingdales but decided to check it out online first. I saved over $1500.00 on the table and $200.00per chair. I ordered everything online and charged it . Delivery was a week early they set everything up and it was all good. the second time I went to the store in queens and bought one inexpensive bedroom set and one more expensive one. Again delivery was very smooth and I was very satisfied with it all. It is now 2 years from the purchase of the dinky room set and six months for the bedroom set and mo problems.
05/15/2011Provided by Citysearch -
DO NOT BUY FROM THIS PLACE. I purchased a couch from here and within two months the frame broke. I called this place up and the salesperson no longer worked there. I left a message for another guy who did not return my call. I spoke to a third guy who was very rude, and kept insisting that we jumped on the couch and broke it, and they would need to investigate how the couch was broken before discussing replacement. We have a one-year warranty but talking to the guy clearly they did not want to help with repairs. Anyway, he asked me to bring the invoice since they do not keep a record of purchases (this is the ONLY store that would not have a record - every other furniture store keeps some record and I also have it on my credit card). Anyway, I cannot find the invoice since I had just moved in to my new apartment and the invoice was misplaced. Now I have a broken couch that I spent $$$$ on, and these guys are not willing to fulfill our warranty.
Again, I reiterate DO NOT BUY FROM HERE. They have no intention of fulfilling your warranty. I almost purchased an Entertainment Center as well but thank God I decided not to. It is better to shell out a few more bucks and go elsewhere, at least the furniture will not break within 2-3 months of purchase.