240 W 35th St, New York, NY 10001
Phone: (212) 203-8184
Cuisines: Cuban, Caterers, American, Take Out, Caribbean, Latin American
12/23/2008Provided by Citysearch -
The delivery here is terrible. After an hour of waiting for my food, I decided to call. They said that the delivery person was on his way and that I should be receiving it shortly. 30 minutes after that call, I was still waiting. The food finally arrived over an hour and a half later. The food was cold and not only that-but they forgot the salad that comes with the meal I ordered. I called and explained and they said apologized, but didnt even offer to send it. So I thought, ""ok I guess I will ask."" So I did. They said they would send it right away-well its 30 minutes later and I havent received anything. I called just now to ask for the manager and the person that answered 'accidentally' disconnected me. I called again and she said he was out. Nice, huh? First and last time I order from here. Tio Pio West is way better anyway.