200 W 18th St, New York, NY 10011
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07/13/2007Provided by Citysearch -
Went in because my mom lost her gift certificate that I bought and gave to her on mother's day. They claimed that they had no record of the certificate having been purchased (and barely looked in their ledger). I even went back with a print out from the bank showing the transaction, and they wouldn't honor it.
Pretty disappointed, and because of their cheapness they lost at least a few customers from this.
10/25/2005Provided by Citysearch -
Keep an eye on your shoes - they have a habit of whisking them away to their shelves and then wrap them up to go home with the wrong customer - and don't think they'll be of any help. Snooty manager and those 'free massages' have dwindled to a pounding 15 seconds... Want a good mani/pedi? Go to one of the smaller non-factory settings in Chelsea.