45 Broadway, New York, NY 10006
Phone: (212) 783-5120
Phone: (212) 269-3242
Phone: (212) 480-5800
TollFree: (888) 590-7882
Office: (800) 670-7037
Parking: Lot, Free
Wheelchair Accessible: Yes
No coupons available
04/16/2012Provided by Citysearch -
We had a small problem that blossomed into a big problem, and we finally figured out it was coming from a neighbor. Assured was with us the whole way (we're talking many, many months!), true to their warranty. Every call was responded to in a timely manner, every request handled with real professionalism. Not only do they do a great job with the bugs, but they're good at calming you down, too!! Paul rocks!
02/15/2012Provided by Citysearch -
Bed bug free and happy to be so! Had an infestation from a neighbor who lived like a slob and had to deal with this nonsense problem; called Assured Env and they did a bang up job and really killed those suckers dead. Awesome service and totally fast, which was my biggest concern because I was leaving on a vacation and needed next day service.
02/08/2012Provided by Citysearch -
So here's the story - > I get home and wife is freaked out screaming at me as soon as I walk in the door... she found a bedbug in our daughters room while cleaning toys and was frantic. We had to do something right away. After going online and searching for a few minutes we came across Assured and call immediately. Not only was the phone rep extremely re-assuring (no pun intended), but they even asked to speak to my wife and calmed her down, explaining that there was nothing to worry about and that they would come and remediate the next day. Everything went extremely smooth and we haven't had a single issue after the job. Very great service, excellent prices and incredible customer service. Thanks Assured !
12/05/2011Provided by Citysearch -
I wrote a review about a month ago, and no longer see it on the website. Assured exterminated my apartment twice and their treatment failed. Their dogs are not trained by NESDCA and not sure if they are thoroughly exterminating the apartment. I called the company several times indicating that the treatment failed. They never called me back, so I had to pay for another exterminator to eradicate the bedbug problems in my apartment and building.
Evan, the owner of Assured, replied to my comments on the site. He apologized and asked if there was anything he could do for me. I answered his email about two weeks ago , and he has not responded. Since he asked what he could do for me, I told him that his company could reimburse me for the 3000 dollars I spent on their failed exterminations. I had to pay another wonderful company to eradicate my problem, and they did a great job! Please go anywhere else but Assured. I hope you don't go through the problems I went through with this horrendous company.
08/15/2011Provided by Citysearch -
About two weeks after my boyfriend and I moved in together, we found ourselves perpetually bug-bitten. Upon notifying our landlords, Bettina Equities, Assured was promptly scheduled for an inspection. Using dogs, bedbugs were detected in our boxspring.
We were told Assured would come the following day for extermination - they did not... until two days later. Although we were told we *should* be bug free after one fumigation, we noticed no change in our level of bites. Two weeks later Assured returned for a second treatment. Effective? Not whatsoever. Now It has been over one month of living out of plastic bags and finding ourselves covered in bites despite following their pre-treatment protocol strictly.
Assured was contacted on a Monday to schedule a third treatment, but they said they could not come back until Friday. Familiar with their inaccurate scheduling capacity I verified that the appointment would not be pushed until the following Monday. It wasn't - it was moved until the following Tuesday.
This company is inept. Do NOT use them if you are dealing with a serious problem such as begbugs.
05/05/2011Provided by Citysearch -
I had a great experience dealing with Assured Environments. They were friendly and puncual. The genteman who came was helpful and gave tips for preventative measures as well as extremely thorough. I would highly recommend Assured Environments to anyone!
I manage a few buildings in NYC and whenever there is a problem, I call Assured. They respond right away, take care of the problem immediately and are so easy to work with! I have been using them for years and will continue to do so. HIghly recommend!
04/15/2011Provided by Citysearch -
assured environments did a great job clearing up a cricket problem in my house. they were very responsive and accomodating. larry was very patient with all my questions and very reassuring. he didnt rush through the house - he took his time and was very thorough inside and outside the house. he also pointed out a way for us to help prevent future problems in a specific area. i'm thrilled that i found assured. their prices are comparable and they are worth every penny!
03/12/2011Provided by Citysearch -
We used two other noted companies in the last 3 years and they were both capable...or so their reference list would suggest.
I called in Assured based on recommendations and was told they were more money but worth it. Turns out they were more than the 2nd company we used but right on par with the first. They sent a team of 4 or 5 in for the first two services and have been on top of their game ever since. Erin is always checking in and Mike is a great tech.
I must say when I spoke to my friend about the Bed bug infestation we had in my apt building and he referred me to Assured Environment I was a bit skeptic. I have dealt with terrible service in the past with other Pest Control companies and wasn't sure if assured Environments lived up to my friend's great praises and my expectations. BOY was I wrong! The minute I got on the phone I was impressed with their professionalism and response. They immediately dispatched a Canine Handler to my apt to sniff and search out where the problem was and quickly exterminate it! They even explained to me on how try and avoid bed bugs in the future. Polite, quick and understanding are a few attributes I experienced with AE. Knowledge and great customer service is what sold me. Thanks AE for getting rid of those pesky bugs. I can now sleep at night with no worries in mind!
So when my doorman told me that our building had a bed bug epidemic, naturally, my first reaction was to move back to Nigeria. I was disgusted by the little creatures that I could not even see, but were invading my life. My wife began to hyperventilate, and insisted that we stay in a hotel until we were clear of the little suckers not knowing that hotels are perhaps an even more toxic place. A good friend of mine told me about ASSURED ENVIRONMENTS, and after speaking to one of the lovely girls there, I was able to breathe easy. She ""ASSURED"" me (no pun intended) that all would be well, and that at a reasonable price, my worries would be gone, and I did not have to move back to the motherland. I took her advice, and needless to say, we are bed bug free. Thank you Nelsy for your patience with my crazy wife, and thank you ASSURED ENVIRONMENT for the wonderful work. So when your doorman tells you your bulding may have bed bugs, you know who to call. Keep it up guys...and gals!
Assured Environments was originally recommended to me by a friend and since have provided reliable service for me. I first had them get rid of the roach problem I had in my cookie cutter NYC apt!! They took care of it for me on their first visit. Then recently when I thought I was going to pull my hairs out of my head because of critters in my bed, they took care of that too. They have come twice and done a very thorough job both times. NO MORE BITES IS WHAT I HAVE TO SAY!! I highly recommend Assured Environments...From the first phone call to my most recent service, I received exactly what I would expect from a professional service. Two thumbs up to this company!!! Highly recommend to anyone!
Pros: Thorough service, came quickly and priced competively
10/06/2008Provided by Citysearch -
I am an individual in upper management with Assured Environments and I am quite concerned in regards to your comments on this blog. I feel quite terrible if the treatment that you had received by our staff was not up to what it should be, I would like to give you the opportunity to please contact me at 212-709-7217 to hopefully repair the lost faith that you have in our company, I look forward to your call.