Artie's Shoe Repair
243 8th Ave, New York, NY 10011
05/03/2012Provided by Citysearch -
I brought in my husbands fave loafers & asked to have them done in a rush (along with another pair of shoes)I went to pick them up on the day after they were to be ready ( BTW $8 cab ride) & they were NOT READY. They said they needed a few more days, I called...NOT READY! I called again ""cant find them, we will call you back"". They never called me back, I called...they had no idea what I was talking about, they said they would find them & call me back. They never called back, I called & told them if my shoes were not ready by the next day they could A. give me the shoes & my $60 deposit back or B. pay me for the shoes they had lost. They called the next AM to say come pick them up bc they were finally ready. I got to the store & they were NOT ready! I waited while they searched & found the shoes & then did a quick botched job for a $126. When I first came in I was told that of course I would be given a discount for my trouble & when it came time to pay a 1/2 hr latter the man who had told me that was gone & so was my discount! I WILL NEVER GO BACK AGAIN!!!!
04/24/2010Provided by Citysearch -
I brought in a pair of red Balencia sandals to be re-soled and they came back with black smudges, like they had been handled by someone with black polish on their hands. The red soles were unbeatable, but I was surprised at the carelessness in handling.
01/20/2010Provided by Citysearch -
it does not get better than Arties.
they know their stuff and are always helpful............just ask! these guys are busy but always take time to help.
they have fixed leather bags that i was ready to throw away and for footwear the standard of repair is excellent.
05/19/2009Provided by Citysearch -
I dropped off my brand new never worn patent leather MBs to have a protective sole put on. That work was fine but somehow they managed to removed the color on the front of the shoe near the decorative buckle and now there is a silverish smudge looking area in the top front of my shoe that I have never even worn. Being professionals that work on many high end shoes I expected them to be very careful with brand new expensive shoes. I'm very dissapointed and upset. What's the point of quick service if you'll get your shoes back damaged. I rather wait a week and have a good job done. :(
12/09/2008Provided by Citysearch -
Arty is my hero! :) His work is fantastic, you will not find another shoe maker with his talent anywhere in the city. I took a pair of louboutins that were previously destroyed by another shoe maker (who painted the soles black :( ) Arty fixed them, they are like new. THANK YOU ARTY! ... On top of that the last word I would use to describe him is mean, he is such a nice guy, give respect, and you will get respect. For the quality of work, his prices are right... it is worth it when you pay upwards of $500 for shoes to make sure they are handled with care.
12/05/2008Provided by Citysearch -
I am an avid collector of shoes, and I don't trust them to anyone but Arty. I've been a customer for several years and I am always delighted with the quality of Arty's work. I tend to buy high-end shoes, so I bring them to Arty for rubber soles and taps (this really extends the life of shoes). Arty's craftsmanship is impeccable and the attention to detail truly amazing. Prices are very fair for the quality of work. In addition, the customer service is excellent! Arty is lovely - such a nice guy, and he truly cares about his customers and their shoes.
11/14/2008Provided by Citysearch -
Don't pay attention to anyone's negative reviews here. If you have a problem paying money to put the best possible sole or heel on your shoes with the best craftmanship possible then you truly don't care about your pair of Leboutin's, Dolce's, or Prada's and shouldn't be paying $800 and up.
Further, to those that have come down on Arty for any sort of berating of his workers, I don't think you've been in any sort of position of authority where people that work under you have smply made mistakes.
Arty is extremely passionate about shoes- most importantly YOUR shoes. So if you see the man talking down to his employees, understand his work-room is like a kitchen, where the slightest mistake could ruin a VERY expensive pair of shoes. In turn, that ruined pair of shoes comes back on his name, whether he was doing the work or not. So give the guya break - There is a reason that Saks, Gucci, Louis Vuitton, Barney's, etc ALL send their work to him - He's the BEST... so cough up an extra buck or ten and recognize excellence in his field! Thanks for all the great work Arty!
11/05/2008Provided by Citysearch -
I have recently visited Arty's to have 2 pairs of my shoes fixed (the leather soles were damaged and required rubber protection to be put on).
The estimated price for this job was supposed to be around $50 for each pair (!!!) whereas the average price for that kind of repair is $15!
Arty was upset that I decided not to spend such a money on my brand name shoes and bring my business somewhere else.
And of course I did and I am very happy about the result, for the reasonable price...
10/22/2008Provided by Citysearch -
I came in during fashion week and needed my giuseppe-zanotti leather heels fixed before my flight left that day, and arty personally made sure everything was taken care of. these shoes were torn up all around the bottom, and the leather was riding up from the bottom parts of the shoe. they looked amazing when they finally finished, I was amazed and so grateful!
10/05/2008Provided by Citysearch -
One of the great joys about visiting New York is the shoe shopping. I am a regular visitor to the city and usually don't leave without at least 2 or 3 new pairs. Last week I bought a beautiful pair of Dior Homme Chelsea boots and pulled a little too hard on the strap which broke. I went to City Search to find the best shoe service in town and read the recommendations for Arty's.
As I was visiting from overseas and leaving the following day, Arty was very accomodating and rushed my job through despite being super busy. The result was perfect and undetectable from new. While I was there Arty gave the old shoes I was wearing a shine and these came up brilliantly too. I thought the finish had been ruined forever by a really bad shoe shine in Vegas, but he managed to bring them back to life.
While I was in the store I had two of his regular customers, shoes in hand, tell me unsolicitored ""he's the best"". I might just have to agree. Arty can expect to see me again, shoes in hand, all the way from Australia.
09/09/2008Provided by Citysearch -
I was so happy with Arty's work on my giuseppe zanotti leather pump slides.
They were a mess, with the bottom leather torn and scruffy, and the heel bottom was also missing. They looked like I had litterally gone mountain trekking, I was ashamed to go anywhere in them, but now, they look like I bought them a few weeks ago!!! I'm so impressed. It's fashion week right now, and even though the shop is slammed, the work was impeccable. I thought the damage was irreperable, but Arty proved me wrong ; )
06/19/2008Provided by Citysearch -
There is nobody like Arty. I've been a regular customer since being referred by a salesperson at Jeffrey a few years ago. I never wear a new pair before Arty gets his hands on them and I bring them in for every fix and touch up. I have since heard sales people at Saks and Bergdorf recommend him and I'm delighted, because he is fabulous.
Arty does the basics better than anyone, but he can also do magic. here are two examples:
- I bought a pair of Burberry pumps that had the novacheck plaid print on the undersole. I knew I should put protective rubber half soles on them - but didn't want to lose that design detail. Arty carved the sole in such a way that he was able to put the protective half sole but still leave the plaid print visible around the edges - so that you could see the plaid when i crossed my legs. Genius!
- Recently, i brought him a pair of Dolce & Gabbana flats after only the first wearing because the back edge of the sole had gotten very chewed up (as a result of the angle of the very small heel). Arty not only fixed the sole perfectly but he removed and rebuilt the heel so that the sole no longer gets damaged. I've worn them twice since and not a scratch.
Don't be fooled because the shop looks like any shoe repair shop - he's brilliant and his staff is terrific. He's also a very sweet guy and goes out of his way to provide exceptional service. I've NEVER seen him be rude to a customer (and I'm there a lot). I have, however, seen more than one customer be rude to him (you know, those unpleasant people who think the amount they spend on things like shoes makes them more important) and he's much nicer than I would be about it.
My sister in Westchester sends him her shoes - I have friends in LA and Seattle who send theirs. I moved from Manhattan to Hoboken last year, but I wouldn't even think of taking my shoes elsewhere. If I moved to Europe, I'd still send my shoes to Arty.
05/26/2008Provided by Citysearch -
Arty's Shoe Service is excellent. I take all my shoes there for repair and shines. Arty himself is a great guy. Yes, he is somewhat of a character but that is what makes him great. He can be tough but thats what I want when I bring a $1000 pair of shoe to a shop. Make no mistakes about it, the guy knows what he is doing. Now all I need to find in NY is a good dentist
05/17/2008Provided by Citysearch -
I went in for a shine recently. Everyone was out to lunch except Arty and he was terrific. He noticed a small scratch on my new Prada Shoes and fixed it. He was pleasant and funny. I was surprised to read some of the reviews because my experience was so positive. I will definitely return for more shines and repairs. Highly recommended.
04/17/2008Provided by Citysearch -
I've taken shoes or boots to Arty's about six times. The work is fine, but I've witnessed yelling at employees and been berated myself. Who needs that! The shoe shine fellow is charming; Arty is not. I'd rather deal with nice people--this is a big city, and there are plenty of pleasant people out there. Some of them are even repairing shoes! I probably won't go back.