145 Street Animal Hospital
454 W 145th St, New York, NY 10031
Phone: (212) 234-3490
145th Street Animal Hospital
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On 2/2/2017 my old lady cat of 19 years died at home. On 2/3/2017 took my cat for cold storage at Dr. Butler 145th street clinic until I could make arrangements for cremation. My wishes was to take my pet to my usually place for this service for they offer a viewing, same day witnessed cremation and return of ashes for a price.
Dr. Butler clinic also arranges pet cremation through her husband crematorium services in NJ. Butler said it was cheaper than where l wanted to go. I asked if he also had viewing and witnessed cremation. She said no and I said I'll THINK about it and let her KNOW. I found out later the same services offered in NJ cost about the same at both places.
On 2/4/2017 I call and let the receptionist know I made a appointment for cremation and would pick my cat up on 2/6/2017. Picked up cat on 2/6/2017 and gave my cat quick inspection from within the pillowcase I brought her in to the clinic on Dr. Butler request. Butler or one of her workers had pose my pet curled up tight with her face somewhat covered with her front legs. Of course my cat was froze like I needed for cremation, but not right for viewing but it is what it is.
When I got to the cemetery and my cat was set up for viewing, I saw her face was gone. No eyes. No nose. No mouth i could see. Only fur. Could not move pet legs to see what else could have been missing for she was froze. Lucky this time didn't let friends and family come to view.
Dr. Butler decided to either take large specimens, autopsy or alter my cat corpse without my knowledge. My old lady cat had bad teeth but it was no reason to make her faceless.
Maybe Butler needed to know why my 19 year old cat die of advanced old age or sickness. Maybe she figured I was going to use her husband NJ crematorium and none would be the wiser on what she did or was going to do with my pet remains. Maybe she figure that my cat had a black face I would not notice on closer inspection that she had no face any-longer. Even her brow and nose whiskers was gone.
Lucky I didn't check my pet out really carefully in Butler office or I would be in prison right now. Luck I didn't decide to cancel the cremation and defrost my pet like I was thinking. Cat may have been cut open and fell apart right in front of me.
I'm sure paying to placing one pet remains in storage for pick up later don't mean do what YOU wish with them. All I know I will NOT be using Dr. Butler 145th street animal hospital for any of my pets again alive or dead.
Be careful of the veterinarians you chose for your pets like you would in picking a doctor for yourself, your child or loved ones. Even then still be careful of both professions.
I would not take a dead rat to this phony...My cat was missdiagnosed and could have died.And he was taken to a genuine doctor who knew the problem and the treatment.He saved his life(Dr. William Marianburg)...The office is falling apart with an exposed broken electrical outlet for a dog to shock him self with his nose....CRAP avoid this PHONY !!!
My last dog nearly died when a vet at here missed repeatedly the signs of a until she had a very serious kidney infection for which she had to be hospitalized for several days and nights and at a cost of about 4k. The ER vet confirmed that a simple round of antibiotics in the beginning would have remedied the situation. Dr. Butler requires more specialized knowledge.
04/16/2011Provided by Citysearch -
My aunt brought her cat in because she was having breathing problems. By the end of the visit Ashley (aunt's cat) had multiple medications, and still the same issue. The doctor claimed Ashley had a thyroid problem. So we started her on the medication like we were instructed, and not only did Ashley not get better, she stopped eating and moving all together. So 3 visits later and a two thousand dollar vet bill; we wanted a second opinion. Come to find out Ashley was misdiagnosed, and fed medications that only made her worst. Ashley had cancer and a heart condition and she had to be put down.
04/04/2011Provided by Citysearch -
I went to this vet for one problem; I explained very clearly how much money I had to spend. The vet gave shots for things that could have waited and did not ask my permission. On top of the the diagnosis of fleas was not correct and what i needed immediate help with wasn't handled.
The office is not clean - especially the exam room. The scale, for example is falling apart. The wait to see the vet was over 2 hrs past the time of appt and it was another 45 min just to get the bill.
I was concerned about my pet and she just went ahead without discussing the cost. I went there several months ago,but, I am still angry. I should also note that I have been bringing dogs to the vet my entire adult life and this was my worst experience.
07/18/2009Provided by Citysearch -
I have had a great experience at the 145th street Animal Hospital. I have a german shepard that is my best friend. Dr. Butler has taking extrodinary care of her since I first came to her five years ago. She is the only vet that I trust for diagnostics and checkups. She is honest and is serious about the health of my dog. She knows what she is doing. What a blessing!
05/02/2009Provided by Citysearch -
I recently moved back to New York. With the move, my puppy lost an awesome Vet. But because he has all of his shots and is healthy and active, this was not a major issue. While exploring the neighborhood, I found this Vet. I took my dog there because a mysterious bald spot popped up on his leg.
I called the Thursday I saw the spot and explained the urgency. When I adopted him, he had Demodectic Mites. It was a long ordeal and he has been healthy since, but the spot caused me to fear that it had returned. But the receptionist kindly let me know that there was no way he could be seen until the next week. I calmed myself and decided that I would wait it out.
I was on time for my appointment, but I was not seen until 90 minutes later. Though compassionate and interested, the Vet had no answers, not even a theory. During my time with her, I asked her some side questions about a new all natural food and a very popular tool used for shedding in dogs both of which she had never heard of. She prescribed Animax and an E-collar; to follow-up in a week. Took another 30 minutes to pay and get the Rx (though I was the only person left in the office). I left very disturbed and confused. How could a Vet not know what was wrong?
Through research online, I was able to find a likely diagnosis, 'lick granuloma.' Makes perfect sense as we just moved into a new place and my dog is alone much more (all info I shared with her). Through three weeks of the E-collar (only when alone) and some home remedies, he is now fine.
Though everyone in the office is nice and cordial (which is why I gave them one star) I do not recommend this Vet. The wait was excessive and she could not recognize what is a very common ailment for bored City dogs. Though this is the only Vet in the area, I am willing to travel to find a vet that respects my time, is more knowledgeable, and in tune with dog trends.
01/30/2009Provided by Citysearch -
I am constantly impressed with the Dr at the 145th Street Animal Hospital. She takes time to talk to ME about my animals. She asks pertinent questions that help me to investigate the problems with my pets. I admit that I do have to wait, but since I know that the DR going to spend quality time with me and my pets, the wait is worth it. She goes out of her way to make me feel comfortable and understands what I am going through because she also has pets. I am sure that the person that gave one star is mistaken. Dr. Butler and her staff are very helpful. WE are so fortunate to have a veterinarian of this caliber in our neighborhood.
02/04/2008Provided by Citysearch -
I do like the dr. but please do not use groomer. I've heard bad comments but ignored them. She is sloppy and does with the dog what she pleases. Forget about what the client wants. shampoo in eye and neglected to tell owner. If she ""cares"" so much about dogs she would try to fix the problem. Not hide it. very dissatisfied with ""Analis"" or whatever her name is. PLEASE!! DO NOT USE HER!
03/30/2007Provided by Citysearch -
Although small, this vet is a community maverick that knows the clients she serves. She has been in the same office for many years and respects the relationship between pets and thier parents. She is the only doctor in the practice and yet she spends whatever time she needs to relieve the pet parent of whatever concerns them. So although the hours are challenging to work around, I think it's worth it to do so!