Sackman Enterprises / Keyah Enterprises (Subsidiary)Ripoff, Fraudulent, Rude, Dishonest, Condescending, Antagonistic, Non-Responsive, deceptive company, lied and changed their policies, creating extra fees New York New YorkI have never felt this frustrated, humiliated, and helpless in all my life. Sackman Enterprises has blatantly lied to me, and they are now holding me hostage in my own apartment.Around 6 weeks ago, I tried to initiate a conversation with Sackman as to how I could exit my current apartment lease without incurring financial penalties. After 3 weeks of calling them, I finally got somebody on the phone. She informed me that there would be no financial penalties so long as a suitable tenant could be found to take over the lease. She instructed me to simply send a fax to Sackman stating my intent to exit the lease.Three weeks later (6 weeks after my initial phone call!) I received a phone call from our property manager (aka Sharia). The first words out of her mouth were, "Hi, this is Sharia. I'm just calling to let you know that there's no way this fax will ever be signed." Sackman was not only 6 weeks late in calling me back, they called back with hostility, rudeness, and a sudden reversal of a policy that I confirmed only 3 weeks earlier.Sharia essentially explained to me that Sackman has a "new" policy that breaking a lease incurs a one-month "penalty fee". She went on to explain that this fee is used to cover their "expenses". When I asked her to put that in writing and explain what those expenses were, she flat-out refused to comply. She told me, "I will tell you verbally, but I will not put that in writing."When we came at a dead-end, she became condescending and rude. She was essentially laughing at my frustration and antagonizing me as I continued to ask questions. I have never felt more helpless in my life.In addition to this incident, here are some other things you should be aware of. Sackman rents its apartments through Keyah Enterprises, which is its wholly owned subsidiary. Sackman is a property management company, but through Keyah they are allowed to charge a 15% realty fee to their tenants. The catch is that Sackman and Keyah are owned by the same people! They are weasling a 15% realty fee, simply by creating a separate paper corporation.Also, our building has been burdened with construction 6 days a week. Working from home is completely impossible, and sleeping past 8AM on Saturdays is even more difficult. During the winter, we had several hot water shortages a week (because Sackman picks up the tab for heat and hot water, they probably found it a very convenient way for them to save money).My advice to you is to live anywhere but a Sackman-owned property. I would never wish a Sackman experience on anyone. There are plenty of good landlords throughout New York. Subjecting yourself to this treatment is not necessary.MarkNew York, New York
Great company!! Very professional and communicative with helping me relocate my business from Chelsea to Flatiron. Joe is a pleasure to work with!!
We rented from them at 206 9th Avenue. Many violations in the building, including rodents, holes in the floors and walls, broken front door and fire escape. Nothing was fixed unless we reported violations to the city. The garbage area is overrun with exposed garbage, because there are not enough buckets. There have been rats there. The bar on the ground floor plays very loud music that can be heard particularly on the floor above and in the hallways, but sometimes throughout the building. The landlord and management company refused to intervene. The bar emits stench that at times permeates the floor above. Their HVAC unit rattles the back bedrooms. Beware that they only show you the apartment when the bar is closed. The building had no gas for nearly three years, only recently installed after the tenants contacted news media and politicians. Used to be managed by Sidney Rubell Co (who is still the owner), now managed by Weber Farhat with no improvement. Landlord is #63 on the list of 100 worst landlords in NYC.
Extremely disappointing realty agency, Tim and Lisa are unprofessional and routinely take advantage of tenants and believe it is okay to scream at them over the phone. Additionally, they have not repaired the front door to the building in over two months - it does not lock and it is a safety issue. Staff has been seen entering without a key so they are more than aware of the issue. I would not recommend living in one of their buildings.
Terrible company! Rented an illegal apt to me with open violations, roaches, bedbugs, mice, no smoke alarm, filthiest laundromat I've ever seen, and things like heat and elevator constantly broken!When I began complaining they lied, and when I wasn't happy with it, got a lawyer on my case.Filed every appropriate complaint against them, but somehow I don't think they'll care.
1. I try to attract attention of the OWNERS or the LANDLORD of the 2261, Ocean Ave, apt. 3B, Brooklyn, NY, 11229. And visit me, please! I live there for 9 years and NEVER had a chance to see or to talk with the Landlord. 2. All contacts are going only through Marc Goodman, manager, who is VERY rude, VERY aggressive, yelling, intimidating, putting tenants down, humiliating people living in the building! He does not give Landlords' contacts. That is against the law! Everything what I want is to have contacts with LANDLORD! 3. My own good Bathtub/Shower set was changed for cheap "garbage" set by the manager, without my permission, when I was at work!! Now I try to get the Landlord as it is NOT possible to take shower, NOT to wash out soap from body! 4. If I ask the Super (Jan is his name) of the building to fix anything, I have to call him about 10 times. He tells "I am sick, old, don't feel good, forgot, ...etc" He is not available even 8 members of his family live in a free apartment and sons are registered as Super's workers. 5. Several people smoke marijuana in the building. One of them is the Super's son - Aki. 6. People use fair case to walk up and down at night, smoke in the building. 7. There is not any one camera in the building and 5 people got frauds, false bank credits opened as their mail boxes were robbed and personal information was stolen. 8. Rent Lease is increased for $100 annually even if there was 0% assigned by the NYC. 9. Cracks are in apartment's walls and ceiling are everywhere. Painting, repairing or renovation never were done in my apartment. We moved to the apartment which was just left by previous tenants. 10. It is COLD in the building and in apartments. We do not open windows, which are old and misted. DO YOU STILL WANT TO LIVE IN OUR BUILDING?!?!?!.
106 Cabrini Boulevard has been without gas for about a year now! Superintendent is inexperienced and does shotty repairs!
Stay away!!! The most unprofessional, rude, liars!!! They will scam you out of money. Make false promises and get your money without delivering. You will go thru stress and lose money. If I would of known this I would never ever try to do business with them. If you value your time and don't want to lose money. Stay away from this company!!!! I went thru all this and now my next step will be to take them to the small claims court.
If you black please say away the won’t fix anything even you have a child you need to call the city to have anything fix
After getting the run around from another real estate firm, I decided to contact LoHo Realty. Their realtors were nothing like what I expected. They actually listened to what I wanted and did everything to ensure that I found an apartment I loved at an affordable price. The realtors treated me with courtesy and respect, and I will gladly recommend them to anyone.