Service beyond compare. I was in New York staying at the Waldorf for a black tie event. One hour before, I discovered I had left my Tuxedo at home. Referred by the concierge, I raced over and was fitted, hemmed and outfitted in less than a half an hour. Where else can you get that service at 6pm on a SATURDAY? The price was great too... When I returned it the next day, I took the liberty of looking around...Selection and price was amazing. I used to shop a Warehouse for men and their selection and quality seemed better here... Ironically, my wife commented that night on how much nicer the rental tux from Mens Suits fit me than my suits did at home..I will make it a point to go back my next visit to NYC and outfit myself...Thank you again Raphael.
Unfortunately, I cannot give this store a good review. The store manager did my measurements...his name is Jerry. This guy CANNOT measure a person's shirt size...AT ALL. My shirt was so poorly fitted. Virtually every single measurement was completely wrong...especially the chest..literally 4 inches too wide., 2 inches on both sides. I could parachute from a building with this shirt.
I've had my run in's in this store most people working at Brooks are rude and don't pay attention to you if you are dressed in shorts and a shirt they look at you and make comments in spanish although they don't know i speak spanish and i have had a real nasty worker tell me i belong in a trash can.
Great store for all men. Carry popular and designer brands of quality men's clothing and accessories in all sizes including for Tall and Large Men. Large selection. Moderate to High pricing, but very good value. Staff very knowledgeable, professional and personable. Wouldn't buy anywhere else.
I had a great experience purchasing a Father's Day gift at the Manhattan store. I was helped by Devon who was extremely helpful and attentive. He knew exactly what I wanted, found the right color for me, put it in a box wrapped with tissue paper. I felt comfortable and well taken care of.
Their clothes have great style, many sizes so they fit well on almost everyone, and they're unique. I live in Ohio, and they make retuning shirts extremely easy.
Great shoes with very friendly personal service