To summarize: avoid this business at all cost. My fiancee and I went here to pick up a setting for our sapphire. One of the salespeople promised us a "custom-made" setting for our sapphire, with two half moon diamonds. When we went to pick up the setting we noticed that pieces of metal were missing, the prongs were chipped and uneven, and there was a giant dent in the metal holding the sapphire and space between the sapphire and the prongs. When we took it to an expert jeweler he opined that it was not a custom job, but instead a sapphire was jammed into a setting previously made for another gem. And the sapphire was at risk of falling out. When we asked for a refund the business refused and began to berate and insult us.Please do not go here, it does not deserve your business.
Beware of this business. I hired them to make a setting for my stone as an engagement ring. However, the setting they made had obvious defects. It was missing metal and had dents, chips, and uneven prongs. When I went back to the store they denied any responsibility and accused me of damaging the setting. In addition to the poor craftsmanship, the store promised the setting would be “custom-made” to fit my stone, but when I got it inspected by an appraiser he confirmed that was not the case. Instead, the gem was jammed into a setting they already had instead of making a new one. Any reputable jewelry store would have ensured the settings they ordered were well-made and up to customer’s liking. Not pass off a defective product, lay the blame on the customer, and deny responsibility. Your engagement should be one of the happiest times but what a terrible experience this has been. It’s so heartbreaking when I look at my ring I don’t feel happy, only sad and frustrated.
Fabulous people wonderful jewlery, gorgeous pieces.Thank you so much for having great helpful employee's.
I had brought me Grizzles from there an they broke tell me how 6teeth Grizzles break...dnt ever get Grizzles from this place sucks
YOU GO THERE AND GET ROBBED!!! All their jewelry is fake, and when you go to get your money back they will tell you no refunds.... You will have to put a lawsuit on them to get your money back... They are nothing but scam artist
I was buying amazing pink diamond heart shape very rare , after I look over 6 months and didn't find what I ask I found DirectDiam that fill my request Great price Great selection Great service Dealers and everybody are welcome !Thank You Joseph
Warning! Warning! If I was you I would look for a different dealer. I bought a diamond from Rodi. When I got home I had it appraised and found out it had been filled and enhanced. He will say he stated this but I have a witness that knows he did not. Others have contacted me with similar experiences.
BEST ON THE BLOCK YOU CANNOT GO WRONG! Most honest, easy going, informative purchase I've ever made! THANK YOU DAVID AND RODI!! WE WILL BE BACK SOON!
Best in the business, nothing but QUALITY sold here! Great experience, these guys will go above and beyond to keep a customer. They even let you name your price. A variety of quality stones to chose from. Thank you Daniel, see soon for my upgrade!
LOVE! LOVE! LOVE! this place!!! Bought a pair of diamond studs for my daughters 16th birthday and she loved them! The owners David and Rodi were so nice and really helped me choose the right pair! Will defiantly be coming back here! Thanks again! :)