I trusted this place for years, but lately they have tanked in a big way. In the last year, I've had garments not ready by the time promised, not cleaned adequately...I even had a pair of pants returned to me that had obviously not been cleaned (still stained and wrinkled). I finally had to take my business to another cleaner several blocks away. This would be a zero star review if possible -- avoid this place like the plague.
DO NOT USE THIS DRY CLEANER. They lost a whole bag of my clothing and even though they had the laundry bag that I had left for pickup, denied that they had ever lost the clothes. The owner and wife were rude about it and did nothing. They used to have a manager there that was quite nice, but clearly something changed and they are not focused on customer service or even responsible business practices.
I have used this place since 1993. Several owners, never a problem. I only use self service....thank god. Today I just want to warn drop-off customers, they dump your laundry on their filthy floor before putting into the washing machines. The floor is littered with all sorts of things that if mixed with the laundry could ruin it.
the people works there are very friendly and the services are excellent, above all the price are very reasonable compare with others in the hood.
Avoid this place at all costs. They gave our clothes back to us smelling like they were dipped in fish and the smell would not come out. We had to open the windows of our apartment it was so bad. Never smelled anything like in it my life.
the people works there are very nice and the services are excellent. above all the prices are very reasonable !
I have lived in the city for a decade and this is my second review I have ever written that says something they not only ruined a 350 dollar dress by convincing me into a non standard hem that they could not do but when it was ruined they said it was because I should have given them more warning and it was ruined because they were rushed after I dropped it off a week ago they rushed me out refused any refunds and to top it off unzipped my dress in front of people to rush me out seriously the worst ever! Do not go there!!!
They are a block from where I live. Nothing but good experience for me since last year when I started using them. The new owner went out of his way to return some money that I had in my laundry pants pocket.
Moved in the area recently and brought in couple of shirts and a suit to be dry cleaned. They did a great job cleaning and delivering.
They did a great job! Friendly and professional. I highly recommend this place. They do laundry by the pound and dry cleaning. They also do alterations.h