I had such high hopes for my first time at a Hard Rock Cafe, but I think this location doesn’t handle being swamped very well. I went here with my family, and the poor waitress couldn’t get our orders straight. I could tell she was swamped with tables so I didn’t make a fuss, but when I got the bill and noticed that she overcharged me for a substitution, I asked her about it. That’s when she hurriedly tried to explain it away as an unfortunate price hike due to my choice of substitution. When I explained that I would’ve just stayed with the original side if I knew it was going to cost so much more, she shrugged her shoulders and said she was sorry she forgot to mention it. The whole experience just left me feeling *meh* about ever going back to this location.
The games are nice for kids, but be aware it does get pretty crowded. Also the tickets won’t get you much, so go in knowing that you’re really paying for the experience and not the prize. The food is subpar junk food, and the wait is horrible—I had it once and it was a long wait for cold and dreadful food. The price to play is pretty steep if you want to stay long enough to actually have fun, so I would split the price with a group.
This place is usually bouncing on weekends but very dead throughout the week. Great playlists late at night full of 90's hits like The Spice Girls and The Backstreet Boys. Customer service could use a little work. Seems to take a very long time to get a drink after you order. Food is average, my "go to" is usually the tater tots. If you're looking for the average "College Bar" vibe this is your place.
All I can say is "Wow" the food was so delicious! The service was great and I have never tasted soul this flavorful in a long time. I am so glad that we stopped by and I will most certainly revisit them again when I am in town.
Beautiful restaurant in Lower East Side serving delicious gluten-free food for brunch and dinner. Allergy friendly! Good service! Nice selection of wine and beer. Good for families, big groups, dates and private events.
Most horrible customer service ever the waitresses are so rude and the food is never prepared correctly they rush off and do not take the order down properly I have given them numbers tries and they disappoint me every time DO NOT GO THERE!!! HORRIBLE SERVICE!! will never go there again!!
I like a restaurant The Waylon NYC, and there's some really nice people who work there and good food. They change their menu a lot, so maybe that's what keeps me coming back. I never know what I'm going to get.
Amazing place 4 live music&open mic + great staff & cheap drinks. I love this place ! Go Wednesdays
Visiting the other location for breakfast today. Excellent. Best part was the polenta with the pomodoro sauce.
Had a quick bite to eat before watching a show. Great location to theaters and fast service. Food was ok. Burger-asked for medium rare cane out medium well.