Terrible customer service. Website claims "We do what we promise, and we put your needs first. When you have an emergency, we can get to you fast since one of our staff member is probably already in your neighborhood." Promised me 6x in a month to come to my apartment to repair my AC unit and showed up 2x. Promised to return the next day with the appropriate services and didn't. Took time off from work to wait for their arrival at my apartment, and they never showed up (multiple times). Manager refused to answer my phone calls or to address my complaints and proceeded to block my phone number. Terrible customer service, terrible services in general.
350 5th AveNew York, NY 10118
From Business: At Approved Refrigeration & Air Conditioning Service, we offer sales, service, and repair of heating and air conditioning equipment. We service humidifying appara…
46 Stegman St Unit BJersey City, NJ 07305
Wondrous HVAC Service in New York Good company and they were on time and cleaned up well. Would rate as 5 stars. Installed new furnace/AC and relocated both to upstairs attic. The installation went great and the units perform better than expected. Very quiet compared to old equipment. Would highly recommend their company to others. The only issue is the rebate from Edison which they are trying to help me secure.
My A/C unit wasn't cooling, I called New York Progressive Repair based on the YP review and was not disappointed. Tim spent time with me on the phone and told me what to do to stop the problem getting any worse. They were really backed up with appointments but again Tim kept me posted as to when they would make it out. The two guys he sent were super efficient, fixed the issue and gave me a lesson in A/C 101. Great job!!
Reliable HVAC Repair is really a great company. We had brand new HVAC installed last year when we moved into a new house and everything went very smoothly and the prices were reasonable. Recently, we had a few issues with the upstairs system that caused leaking in our roof. Rather than argue with me over who's to blame or avoid my calls, Reliable HVAC Repair responded right away and sent someone out asap to fix the issues we had, including putting in new drywall and paint where the leak had been. They truly go above and beyond for their customers because they are one of those smart companies out there that know it's worth it to work things out with customers rather than leave them high and dry out of some misguided need to be right.
Yes, Wondrous HVAC Service in New York company is indeed as good as it gets! We had one of the best experiences with any company doing home improvement work here in LA. The crew was supposed to show up between 8:30-9. And they were all early! 7 guys worked in the hot sun for 10 hours, and to a man, they were all professional, friendly and knowledgeable. They worked like a well-oiled machine. Completely impressed. Dave, the owner, worked his tail off making sure my unit was the best for my house, and his cost beat other quotes. If you are in the need for HVAC work, look no further.
Ryan was great. He is very knowledgeable and is a great asset to the company. Came out in a timely matter and knew exactly what to look for. Definitely, recommend Ryan to anyone!
Great work Gonzalez. Quick, efficient and very helpful at helping me decide what I needed -- it's now up and running and I couldn't be happier. Fair price, great attitude. Thanks! Gonzalez nice guy also.
A Wonderful company. I used them this summer for my AC.. they cleaned and changed the filter and control panels. They moved fast and they cleaned up the dust after. MOST companies would leave it for the costumer to clean. I am extremely impressed with them. This winter my heat wouldn't come in the main room and in the back room where the kids sleep. Don't laugh but I didn't know that the H in HVAC meant heating. When I googled heating bam the companies name that I used poped up. I seriously decided to call them only because I used their services before and because they seemed to pop up right away. I am glad I did.. Although a different service man came to the house, it was still quality service. He said that he had to flush or bleed the system.. not sure which it was or what it meant. BUT what ever he did worked, it actually worked so well I am suffocating with too much heat lol.. the heat is evenly flowing so now I don't have to cut on the heat for a long period of time, or at high temperature. At the end of the day it's going to save me money.
Wondrous HVAC Service in New York is the most reliable and competent HVAC service out here in New York. Two of our AC units got compromised due to the absence of insulation. Wondrous HVAC Service in New York was quick to point this out and then devoted the entire afternoon to give me back control over the temperature range in my home.
They just installed AC at our house, and everything seems to be great. They were very prompt responding to my initial request for a quote, scheduled the work quickly, arrived on time, were very professional the whole time they were here (the job took about 3 days), and finished on budget. What more can you ask for? They even did their best to try to keep the noise down while my young kids were napping. I would highly recommend New York Progressive Repair.