This is not your ordinary review since what happened for Joe Scerri to polish our wood floors was certainly out of the ordinary. We had used Scerri Quality Wood Floors a number of times before very happily so I contacted them mid-summer to polish our floors again this summer. They said they were terribly sorry, but they were already fully booked since summer dates need to be made far in advance. I explained my daughter was getting married Sept. 2. They said they would try to squeeze me in, but I would need to wait until the last minute given their tight schedule. Then Joe got pneumonia and had a fever of 105 and said he was so so sorry and could not accommodate me. Despite being very ill, Joe walked me through how to polish the floors myself, including sending multiple emails about how to find the right floor polish. End of story: Joe started to feel better, and he polished our floors, even if he was still coughing when he did it. (I felt really badly about that). PS He got stuck in our building's elevator, which broke down, for half an hour on the way to the job, and he still didn't complain. BRAVO, Scerri Quality Wood Floors!
1710 1st AveNew York, NY 10128
From Business: Hours and contact information for First Step Hardwood Floors and Service Inc in New York, NY, along with other local hardwood floor companies and information ...H…
Joe and his team renovated our apartment, replaced floors, a drywall, painted all walls and ceiling. We couldn’t be happier with the result. The new floors look beautiful. The paint job is impeccable. We were really impressed with Joe’s professionalism and work ethic. People were telling us that the renovation will inevitably take longer than expected, but Joe completed it by the date that he promised at the start. Our neighbors were particularly impressed with the great care Joe and his crew took to protect common areas outside of our apartment. Joe very obviously loves what he does, and it comes through in how he works. He attends to every detail of the job making sure it is perfect. He is easy to communicate with — texting is his favorite method — and responds promptly. His workers have the same great attitude. His assistant Lucy is easy to work with, punctual and quick. Our apartment has a couple of wooden steps leading to a door. This is where we had a chance to observe Joe’s artistic nature at work. He didn’t just replace the old woodwork with new. He restored the whole structure, made the steps wider and more comfortable to use. This was his idea. We were used to the way things were and we were initially skeptical when Joe proposed it. We decided to trust him and are very happy that we did.We recommend Scerri Quality Wood Floors & Paint without reservations.
Best floor buying experience ever. Joe and Lucy were great to work with and were completely committed to helping us. Everyone on the staff is extraordinarily knowledgeable about flooring, painting staining and design. The prices were very reasonable and the service was truly outstanding. Highly recommend this company for all flooring needs.
Wood Floor Planet is a business focussed around integrity and customer service. Eddy was an incredible pleasure to work with and was professional and kind from start to finish. I had an extremely small window of time to complete the project, and everything from the initial quote to the final product was completed with transparency and care.For instance, I only had two short mornings in my schedule set aside for quotes, and Eddy made a special effort to see my apartment on Easter Friday as that was the only remaining day that worked for me. Of the four quotes I received, Wood Floor Planet was the only one that provided a precise breakdown of all labor costs and materials.Eddy brought samples of the wood I was interested in to my apartment so I could get a better sense of what the wood looked like on site.I also had special soundproofing requirements, and Eddy was flexible in adapting my design to the project. He spent time to research the materials I suggested to make sure there would be a positive result.Finally, I was out of town for most of the project. While it was nerve-wracking to be away from my apartment while the work was being done, Eddy communicated consistently throughout the period and sent me photos at every stage of installation. He always addressed my concerns with clarity and patience.I have worked with wood flooring businesses twice before, and this experience exceeded my expectations. The professionalism of Eddy and staff have raised the bar for others in the business. Thanks again for the wonderful job, and will post pictures soon.
I'm subcontractors I just Looking for jobs I do hardwood floors tile sand and finish Etc
The owner is professional. He did a very good job with installing my wooden floors in a timely manner. He knows what he is doing. He is very easy to talk too. He and his crew were hard working, respectful and responsible. His prices are very reasonable. I would recommended him to anyone who needs flooring and home improvement.Continue the good work.
I hired jDG for multiple jobs in Orange County since 2007. I am completely satisfied with their services and professionalism.
JDG Flooring does a very professonal job. JDG has done four jobs for me so far and I will definately use them in the future. Customer service and satisfaction is number one here. Also the prices are unbeatable!
Service was very professional. The installer was on time and finished on time,and he cleaned after himself, which made my life much easier. My floors look wonderful and I would recommend JDG to all my friends and family. I will definitely hire him again.
By far my best customer service experience in NYC. I have never had to shop for new hardwood floors before, and after visiting many showroom in Manhattan and Brooklyn, I found Wood Floor Planet on West 47th Street. Eddy, was knowledgeable, kind and patient. And: I got the best rate in town, with a very fast turn-around, and the driver was there the minute he said he would be. You cannot ask for anything better. Very highly recommended. I wouldn't even think of going anywhere else.