Great service Number 1 place to go for all my electronic needs
Amazing service!!G he is the employee there very knowledgeable and prompt helped me out in the best possible way Highly recommend this place
ast weekWhy haven't these ppl been shut down for selling fake products and passing them off as Apple, Samsung and other major brands. I made a consumers report. If I could give 0 stars I would. Why isn't that an option? Alex, the owner of the store admitted that he sold me a fake apple product and was extremely rude about it. He's a ����& a real piece of ���� . I'm convinced that the handful of good reviews are from the family & friends of the employees that work there or Alex trying to boost his store rating. Hes pathetic! Him and his employees are SCAM artists and CRIMINALS selling fake or stolen electronics. I hope Alex burns in the pits of hell for what he's doing to hard working people.
As a wireless customer, I switched to Verizon about a year ago after being with AT&T for about 14 years where I was paying $50/mth (including taxes) for years for just cell phone service, no text or data plan and I realized I was paying too much.In this past year, there is something that Verizon does regularly than in my view leads me to feel they have not earned my business. AND, there was two times a specific Verizon customer service rep on the phone had ticked me off. Because of this, I have looked for other prospective company to switch to, but I recently got a MiFi service with a 2 year contract which because of the high cancelation fee, I am not planning on terminating at this moment.So, to be a public service of justice, it is my pleasure and duty to report to the WHOLE public of Americans and beyond a few annoying things that Verizon does or has done leading this customer to believe they do NOT deserve my business.First, every month, just a week after the monthly bill due date, Verizon sends me a text reminder of NEXT month’s bill due. The first time I received this (on 2nd month with Verizon) and realized that this next bill is not due for other 3 weeks, I realized this company Verizon operates on so much FEAR and DISTRUST of their own customers that they feel they need to send out these text reminders shortly after the previous month’s bill due date. This alone led me to feel that Verizon does NOT deserve my business.The two specific things Verizon customer service reps ticked me off, one of them I believe was actually a manager. Earlier in this year, after getting regular texts from Verizon when I do NOT use my phone to text (I do NOT text, if I can avoid it), I replied to Verizon to “stop texting me.” Sometime shortly after that day or the next, I was on the phone on an important issue and needed to get my password reset, and had to wait several minutes to get through to the Help Desk, after finally Help rep answering and listening to the issue, Verizon was calling me not once but twice, but I could not answer since I needed to get this password reset (and I knew it was Verizon from the caller ID #), and just as the Help was about to give me the long-awaited password, Verizon rep cuts my connection off with that major computer company which so ticked me off, irritated me, in order to speak to me. I know it was Verizon who did it because the person on the other phone (like an operator) after the other line was disconnected was a Verizon rep.The 2nd incident was just last. Before my MiFi account I started less than 2 months ago, my Verizon bill was NOT billed a month in advance. But getting MiFi joined with my existing cell phone account led them to change it to a month in advance, for reasons they don’t explain. At the time I got the MiFi, I did not remember that I was NOT billed a month in advance, so it was not a concern, per se, until last week, when I looked at a bill before MiFi. I was billed for the current month, not a month in advance. So I called Verizon to ask if they could NOT bill a month in advance which led to my current bill having 2 months on it. I knew they would not make it easy, but it does not hurt to ask. Customer service rep. put me on hold a few minutes to speak to a manager. When he got back, as soon as he said, “Sorry to keep you waiting…” suddenly the phone connection was disconnected. Because he was in mid-sentence, I don’ think it was the rep. that disconnected the line. I believe it was a manager who had changed his/her mind on whatever he told the rep. I of course have no proof who actually hung up the phone on this customer, but it appears clear enough that Verizon hung up the phone on my for just asking not to have to pay for 2 months on one month’s bill.VERIZON does NOT deserve my business and perhaps also millions of other American’s business.
All diagnostic is free. Offer 3 months warranty. really quick!!! Repair iPhone 6 screen in 20 minutes.
We were scammed in exactly the same manner as the other reviewers. The misrepresentation at the store in my opinion is intentional and a deliberate attempt to defraud unsuspecting customers especially tourists who will find it practically impossible to follow through on their complaint and obtain a refund.Our money has not been refunded and no one responds to phone calls, texts or Whatsapp numbers shown on the receipt. I tried to contact the website (www.simplemobile.com) listed on the receipt but apparently they have nothing to do with the store. We had taken a picture of the Consumer Affairs License displayed in the store and looked it up (which notably was different from the one listed on the printed receipt) and looked up the license number and found another phone number associated with the business owner on the NYC site (http://datagovnyc.com/business/2037429/alr-wireless-inc). I called that number and spoke to the owner (who probably did not expect a customer would have that number answered the call). As I had mentioned that calls to the store are not responded to, he stated that they are so busy and that I should have called him earlier. He indicated that the money that had been erroneously charged would be refunded and it would take 3-7 business days. Obviously that never occurred and none of my calls and texts were being responded to. I then texted the company and owner summarizing my issue and that he had indicated that the money would be refunded at which I received a text message (from the owner’s phone) that I should contact the store directly and all my future communications will go to the spam folder. I have been advised by friends to contact the NYC Consumer Affairs [nyc.gov/consumers; Phone: 212-NEW-YORK (212-639-9675)] or even consider contacting a NYC based TV station to help resolve the issue http://abc7ny.com/7onyourside/
When I brought my device here I have no idea if it can still work as good as new. But they did an amazing job! I am extremely satisfied.
Laying thief. If you trust people with your items and money DO NOT take your stuff to this business, hence the cash only sign. It is easier for him to ask for more time and right when the 30 days clause passes and after waiting and waiting you have the audacity to ask for your items and money back he says no, the the 30 day period passed, when he is the one who asks his customers to give him time. Total crook!
First off, I'm young and African American. I was extremely close to purchasing a lens product (till I found it online for 80% less) till a white family walked in, the store clerk/older guy became mean and arrogant towards me in the blink of an eye and he pretty much told me to "get lost, you don't have any money." Don't support this place at all. Everything is marked up from the original price, AND he's a hidden racist.
my wife and me were tourists in U.S. on 05/26/2016 we bought sımcard for internet from one of your branch for my tablet in NEW YORK CİTY. we paid 25 usd cash for it. after the same store they asked me dou you have credit card? i said yes and they charged 399,99usd from my credit card. this has bothered us and we called one black woman police .we again turned back to store.we said to calcel the operation.they said they couldnt if they cancel they make some interruption.after they said polıce and us this is a store credit operation they woudnt charge this money unless we want additional service at that time they gave us another credit card receipt. it was written there customer will not be charged for any fee of 399.99usd as long as customer doesnt contact the store more services you see above simple mobile 3 and 4 pdf. after we waited for 30 days for service ending.one month passed and we saw this money was charged from us. we are shocked they lied us as soon as we left the store we take off sımcard and didnot use it anymore. you see simple mobile 1 pdf ALR wireless 05/26/2016 .399,99usd. we made our objections by our bank to their bank. but it took six months and they refused to charge back the money.we did not call anybody for more services we even did not use sımcard any more when we left the store.everyhing is recorded from simple mobile company you may check and control.wee need your help. this store workers are not good people.we are disappointed very much. that sim card is still with us. SİMPLE MOBİLE İS RESPONSİBLE TO SOLVE THİS TROUBLE.we are victims because of this. WE WANT OUR 399,99 MONEY BACK