I went to Keith to buy an engagement ring and I don't regret a single moment of it. He was extremely knowledgeable and very thorough. He took all of the stress out of the process and carefully walked me through each necessary step. Through a series of simple questions, he helped me pick out the perfect combination of stone and band. Furthermore, he offered valuable tips for the buying process and also had smart advice for my proposal. At no point in the process did I feel any negative pressure. Regarding the value of my purchase, I cross-checked with a handful of trustworthy sources and the value was second to NONE. Keith is the best, it's that simple!
I think these people make their money by selling diamonds well below value so that they attract a high volume of buyers (resellers, not the general public). I sent my diamond and GIA papers to them for the possibility of selling. They gave me a value but after having GIA re-evaluate the stone they said it was only worth about 50% of that value. The problem for them is that their agent neglected to put me on hold while checking something, and I heard another agent tell another potential seller the exact same thing I had been told, in almost exactly the same words--it sounded like a prepared "so sorry it's not worth what we thought" speech.Finally, after telling me it was only worth $2200-$2700, when they returned it to me they insured it for $4500, the original value I'd been quoted and what a local jeweler, who took about a half-hour to study the stone, told me would be a good wholesale price for it.They seem to know a lot about diamonds. Unfortunately for the seller, it appers to me that they use their knowledge to attract a steady stable of bargain-hunting buyers rather than to get the best price for their sellers.
I just finished working with Keith for the second time. (This doesn't include the multiple times my father-in-law has turned to Keith over the years.) This time the occasion was our 30th wedding anniversary and Keith designed an incredible diamond & sapphire anniversary ring that my wife loves. As it was a surprise, I got the sizing a little wrong and Keith made the fix immediately. Keith's price, service and attention to detail are unmatched which for a "jewelry novice" like me inspires great confidence. As mentioned, I also bought my wife's 20th anniversary ring from him, so he continues to earn our return business....and he is quite simply....a really nice guy! You may have a lot of options when it comes to Diamond District jewelers but you really have only one choice - and that is Keith Saxe and NYC Wholesale Diamonds!
Words cannot express how grateful I am to Liza for making my wedding band dreams come true. She was endlessly patient as she educated me through the process and I cannot thank her enough. My fiancee and I had traipsed through all of the jewelry stores in New York City and we are just so glad a friend finally recommended Salvatore & Co on Fifth Avenue. During our travels we had seen a divine asscher cut diamond eternity 'ring of our dreams', for a prohibitive $18K, at a very prestigious store up the block on Fifth Avenue. It was way way way out of our budget, you could say. Liza was able to source exactly the same GIA certified stones and have a ring custom made in an identical platinum setting for a third of the price. Now you know why we are so happy. THANK YOU LIZA WE CANNOT THANK YOU ENOUGH!!! YOUR CUSTOMER SERVICE IS SECOND TO NONE!! YOU HAVE A CUSTOMER FOR LIFE!!!The whole store has such a relaxed vibe compared to everywhere else and would like to thank all of the staff for such a wonderful experience.
What can I say? In the intimidating world of diamond shopping in NYC, Keith made the experience of shopping for my partner's engagement ring first rate and a real pleasure! From the first meeting, Keith was a consummate professional, seeking to understand my requirements rather than pushing something that I was clearly not interested in. He had a deep understanding of his product and went the extra mile to be available and accommodate all requests. I have no hesitation in recommending Keith to others.
I figured if I was ever going to sell my engagement ring why not do it in the diamond district. Navigating through all the buyers isn't easy, so i read reviews on Yelp and put these buyers to the test. One quick lesson learned is that if you had something appraised you shouldn't expect anything near that price from a buyer, appraisal's are for "retail replacement value and for insurance purposes", besides, these jewelers need to earn a living. All of the reputable "buyers" I visited seem to have the same tactics, from telling me my diamond is out of style to asking me how much I want. If I knew how much i wanted I would not be asking for an offer! The offers I received ranged considerably which left me frustrated. I decided to take lunch before finalizing a deal and that's when a friend referred me to TRUVAL! At this point I already had 3 offers and figured why not- am i glad i did that!I met with Shlomi Shlomo at their buying facility, it's located upstairs which I prefer as it's more discrete. Working with Shlomi was truly a pleasure, I could tell right away that he was forthcoming, honest and a real diamond expert. He's also a gemologist and diamond cutter with all the tools he needs to assess your jewels right in front of you. He explained what affects the price of my diamond in a friendly and educated manner. I know he was telling the truth because I spoke with 6 other jewelry buyers before meeting with him. The biggest difference was their approach to buying, at Truval shlomi explained to me how he evaluates the potential to recut my diamond to improve its cut, clarity & even color. Finally he made me an educated offer based on real world market values which exceeded any previous offer I received from the earlier establishments. What makes Truval special is that they're not greedy like the rest of the unethical competition in the district. If you have any needs to sell jewelry make sure to visit them first or last, either way you'll be glad you did!
Terrible quality and awful service. I bought my engagement ring here and within 24 hours a diamond from the halo had fallen out. The shop repaired in but within months more stones had come out and the platinum band had bent. The shop refused to repair it and wanted instead to sell me a new setting for my stone. As an overseas buyer, who made the mistake of buying as soon as I got engaged on holiday in NYC, their customer service was outrageously bad. The ring looked beautiful but has been confirmed as being very poor quality by jewellers in the UK. Proceed with caution.
Jonathan was quick to understand our requirements and made sure the design of my ring was perfect fit to my engagement ring. The service and products offered by Lion Diamonds were exceptional and i will be sure to recommend them to friends and family. Thank you.
They were very helpful business was very easy with them. They do all the hard work for you. When there were questions to be asked Demetrius was so friendly and customer service was outstanding. I would recommend this company to any friends and family! Thank you so much DII.
I had been to several jewelers looking for a diamond engagement ring before I found Keith Saxe, and I am incredibly glad I did.Sitting down with Keith was like sitting down with an old friend. He carefully reviewed all the basics of how diamonds are graded before showing his wares. Because I had told him what I was interested in, he had assembled a group of stones that was exactly what I had told him I wanted to see, in exactly the price range I was interested in. He took the time to show each stone, pointing out its characteristics in detail. There was zero pressure.I cannot imagine getting a better deal on a stone of this quality from anyone else. It's good to know an honest man in the diamond business. He shoots straight and treats you like a friend. You could not ask for better. The diamond I purchased was relatively modest but I never felt like that made me any less of a customer to him, my needs were always considered. You can't go wrong.