Horrible company. Fraudulent owner Ronnie, disrespectful supervisor named Eli and disgusting movers. Beware of these scam artists. I had a small 2 bedroom apt and received an estimate of $698. I was told that the fuel charge was included. Ronnie the Boss took a deposit from me and said the day of the move upon completion and movers unpacking I would pay the balance. He also said estimate is guaranteed as long as I didnt exceed the time they estimated it takes to move a 2bdrm. They got to the house began poorly wrapping things, droppped numerous items and had the nerve to ask me for a tip and that it has to be over $25. I was in disbelief. I told the mover who said he was the foreman that I tip if deserved and the amount I can give. He got angry spoke in his native language and ordered movers to stop. Found him outside smoking waisting my time. I called office no one responded, then had me on hold for Ronnie. He never took the call. The foreman returned half hour later and said Ronnie called him and to continue packing. They took 2 hours to arrive to new place that was only 15 min away. They said they had a flat. Then refused to unpack and demanded balance and tip. I was livid. I let him know that was not what I was told...I needed them to finish the job and review items before pay as discussed w. Ronnie. Now mover half packed and charged me $1847. Called the owner and he said to pay movers even after I reminded him of his previous conversation with me. He denied everything and also threatned to drive away with my furniture. He said charge was for (fuel and taxes) and travel time from $698 to $1847. Really?? FRAUDS. Looked out back they were driving away with furniture still in the truck. Called owner again he demanded I pay or storage. I paid. They unpacked only a few items angrily and kept saying my kind wasn't going to tip in the first place. I discovered almost everything damaged and broken. Told Eli and Ronnie..they have ignored my claims. DECEPTIVE SCAMMERS
I used Big John's for a move within NYC. Very professional! And the office staff is also helpful and professional. Clean trucks, polite crew and th…
A total nightmare. This was a residential local move in December 2017. Spoke to Ron, part owner gave me an estimate,explained that movers complete the job 1st then accept full payment end of move. Gave him a deposit per his request.Movers arrived and immediately the Head Foreman aka supervisor for the movers said he would not move anything until he gets paid with a credit card. They exhausted nearly 1 hours before moving my things having to call the office to confirm that there was already a deposit given and that the owner had confirmed the receipt prior. Now mind you this move is based on how many hours is spent moving from one place to the next.After extensive time and them dropping numerous pieces of furniture while packaging them, movers kept apologizing and said if anything they would take care of it . When they got to the new residents they didn't unpack but asked me for the balance. That was not what the owner told me. Previously confirmed by Ron that they would unpack unload the truck set up all pieces then get paid the balance for the move. That didn't happen.Instead the foreman/mover rudely said he's not unpacking unless they get paid the balance before hand. When I refused to pay before the merchandise was unpacked, looked outside my driveway to find the moving truck driving away with my furniture etc. Foreman had movers drive away with my merchandise driveway to take fr Westchester to storage in Queens,NY. Called the owner who had them come back to the house .They returned,wasted more time by arguing with the owner and myself. What was supposed to be a $800 job mysteriously turned into $1400 because the Foreman was now asking for more money stating he spent more hours and that they were not going to unpack. He half unpacked, left wrappings in my house, threw down remaining items, got mad he said because I refused to tip and cursed me out. They left I found 80% of furniture, broken not working etc. Now filing claim for loss since Dec. 2017 unresolved.
Did a move with Ideal Moving and I must say they were tremendous! These guys made the move really easy! They packed up and moved everything faster than anticipated. They did a fantastic job, were very professional and courteous and absolutely made the move a breeze!
The movers of Ideal Moving are unquestionably remarkable, skilled and punctual. I was literally impressed with their great level of expertise. There was no damage or broken things at all. These guys are the best.
Very friendly and professional group of movers! They had great price and provided wonderful service. The moving team took great care of my furniture and we will definitely be using them again for our next move. Highly referred!!
Hired Ideal Moving for a local move! They showed up on time and got right to work without any delay. No mess or damage around. They were efficient, fast and done within the less time than the quote. And yeah very affordable priced move.
Due to some of my problems I had to move urgently to my new apartment and I hired Ideal Moving for this. They responded to my request quickly and helped me move fast. Really understanding, friendly and professional movers! Absolutely will use their service again!
All the movers were tremendous! Really friendly and efficient throughout our whole move. They moved my large and heavy furniture with a positive attitude and they didn’t have any complaint at all. Painless from start to finish!
David, John, Scott, Elizabeth and Dave are the most professional, efficient and friendly movers I've ever worked with. The move was accomplished an hour before I had anticipated and also came under what I had budgeted. Ideal Moving & Storage is hands down the best moving company!
Whenever I've moved in the past I've just grabbed a few newspapers and wrapped my dishes in these then put them in a box. As a result, I usually end up getting to my new place with a few broken dishes, but overall I thought it worked well enough. Then I hired Ideal Moving & Storage and they suggested I take a look at their packing tips. I read them and I discovered a new way to pack up my kitchen. I decided to give it a try, and turns out, for the first time in my life I didn't show up at my new place with a single broken dish! These tips are really good and I really appreciate the fact that they offer them. Also, the movers themselves were great, so that was really helpful too. I definitely recommend both them and their website for any move!