Reference Letter - Ideal Moving Co.JackieFebruary 06, 2015Ideal Moving Company should be the benchmark for all moving companies in NY. From day one and continuing throughout the process to the final move day, Ideal not only met but exceeded their mark in the areas of their trade, speed, professionalism, communication and pro-activity (just to name a few). To top it all off, they were friendly and repeatedly went above and beyond, at times even dealing with multiple rounds of phone tag (I am not the easiest person to track down).. Their persistence showed me that they were passionate about what they do, and committed to the happiness of their client. We were very lucky to have such a hardworking, professional team carry out this very important move for us. They truly are the perfect mix of brains and brauns.I found Ideal and a handful of other NY moving companies through a simple google search. Through a weeding out process based on the best bang for our buck, I decided that Ideal was #1 in terms of quality of service and affordability. It wasnt until after I got off the phone with Jackie, Office Manager of Ideal Moving, that I knew for certain that Ideal was 100% the right mover for us. Jackie was attentive to every last detail of the move; she worked with us on pricing and even coordinated to have boxes delivered to the apartment for the move. In the beginning of the process we also changed the move-date on Jackie a couple times. But every time she was very understanding and accommodated our wishes. I am sure she worked a couple of miracles behind the scenes that we never knew about. She also helped coordinate the move with the two building co-ops, who are notorious for their short moving-window hours and strict rules; which went absolutely seamlessly. On the back end, after moving day, she also worked with us to be sure that all of our needs were met, which I thought was a fabulous touch. I assured her that they were and that we would absolutely be using Ideal for our next move.When moving day was upon us, the movers showed up right on time and got to work immediately, following all instructions set forth by the co-op moving rules. They worked hard, and were very meticulous and polite with every item, big and small. If they had questions, they asked, and then got right back to work. It was a big move, and it took the whole day- but they worked seamlessly and by the looks of it, although I am no expert, they used every minute as efficiently as they could- I know I couldnt have asked for a better outcome. Moving in NY is a challenge, period- but Ideal took away so much of the anxiety involved, which made my moving day a day that I could actually enjoy. The next time, I will actually look forward to my next move. Thank you so much Ideal!
Used this company to move me out of a fifth floor walk up and can attest to the following: ** Nothing was damaged in the move ** The original quote…
I only moved 4 miles, but it was still a big move. The guys were awesome - very polite, careful with all of my belongings. The estimator, John, wa…
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I’m proud and happy to say that everything about my move went very smoothly, the office staff and the movers were all professional, From the initial phone call by Sean the salesman to packing of our household items and to the final delivery, there were no surprises or hidden fees. They gave us a great service for the price. All of our furniture were properly placed and accounted for, nothing has been broken (which is rare for me). Ideal Moving really maintains a high standard of operation and by the way the crew leader Allen was fantastic and polite and my wife…aww lord, she was really nagging him from start to end and let me tell you… it’s not easy to make my wife happy and they did so…needless to say we will highly recommend Ideal Moving & Storage to everyone who needs to move and would definitely use them again on our next move.
I recently moved from NJ to Ga. I contacted several moving companies when I met with Steven Z******* at Ideal I knew this was the company to go with. He explained everything in detail answered all of my questions. He walked me thru the entire process from start to finish, and gave me a great price as well. The truck and the workers came on time and they were very courteous they did a great job packing and loading the truck. They stored my belongings for three weeks since my closing on my new house was not the next day. When it came to delivery day all my stuff arrived in perfect condition. I put complete trust in Steven and everything went as smooth as he promised it would be. I would highly recommend this company and Steven Z*******.by Janice N.
These 2 gentlemen were the absolute dream movers. They were fast, efficient, extremely polite and professional. They took the best care of my furniture and items and i am so amazed how very strong they each were. They could move my heavy(and I mean all of my furniture was large and heavy) each alone without requiring each other's help on almost all my pieces. I apologize for my heavy safe they had to move but they handled it extremely well. My brother and I really enjoyed their being there even though they were so busy and working the whole time. They made us both fell so comfortable and confident they were taking care of us. That is what Customer Service is all about! You really should do all you can to hang onto these 2 men!!
Ideal Moving was great!! My mom was busy at her new place so it was up to me to pack & move her house. I'm disabled and can't lift or carry more than a few pounds. A friend of mine recommended them because she had used them a year ago and was really happy with everything. I'm glad I took her advice. It was a holiday weekend and they were still easily accessible. I communicated with them via email & phone, which was really convenient. The guys that came were very friendly and polite. They were efficient and overall I am extremely pleased with their service. I will not hesitate to call them again & I will definitely recommend Ideal Moving to everyone I know. Thank you very much! Ideal Moving saved the day!!
This was a very good experience overall. I hate moving in general, and while this still hasn't changed, they certainly made the entire process easier. I like that they have packing materials and kits they will deliver to you so I didn't have to scour the city looking for boxes. I also appreciated how easy they made packing up the truck, moving the stuff, then unpacking the boxes and pieces of furniture from the truck in the new place. This part couldn't have been easier actually, as I didn't do any of it. So while I still had to pack things and am unpacking and organizing now in our new place, the middle portion of the process was totally cut out for us and that definitely helped.
These guys have terrific rates but even better service. Very friendly and knowledgeable and helped me at a time when I was so stressed because I needed storage immediately. They moved my stuff on the same day that I called and when I arrived at their facility I was greeted by their "concierge" who was the nicest person I could've hoped to help me. It's a very large building but I felt very safe and after a tough day was even able to have a coffee and sandwich at the Wichcraft sandwich bar on their 1st floor. I know they say they offer 1 stop shopping but believe me they really do!!!!!
I loved being able to talk thru the process over the phone. It was very well explained how and what was needed. They also went over the cost and options to make me comfortable about what I needed to pay for. I had to call back a few times for questions and they always answered the phone. They also called me to confirm the appointment as well as what I needed. They seemed genuinely concerned that they get my move right and that they show up with what we needed. They did exactly as promised. They were courteous and friendly.
The two movers who provided service for me were beyond excellent. I had multiple workers in my home simultaneously and they were able to take general direction and work independently. I have seldom had service providers who had both such a great work ethic and a fabulous attitude. I can't say enough good things about these guys. They made a difficult day much better, and I will use Ideal moving again at my first opportunity. FABULOUS!
Ideal Moving Service has the amazing movers I've ever hired. I was really worried about moving but they were relaxed and managed everything without any problem. They were all friendly, nice and handled everything thoroughly. They put everything exactly where we wanted. They were also reasonable and worked fast. They made the whole process easier and less stressful. If I have to move again, I'll absolutely hire them again!