Terrible company! Rented an illegal apt to me with open violations, roaches, bedbugs, mice, no smoke alarm, filthiest laundromat I've ever seen, and things like heat and elevator constantly broken!When I began complaining they lied, and when I wasn't happy with it, got a lawyer on my case.Filed every appropriate complaint against them, but somehow I don't think they'll care.
1. I try to attract attention of the OWNERS or the LANDLORD of the 2261, Ocean Ave, apt. 3B, Brooklyn, NY, 11229. And visit me, please! I live there for 9 years and NEVER had a chance to see or to talk with the Landlord. 2. All contacts are going only through Marc Goodman, manager, who is VERY rude, VERY aggressive, yelling, intimidating, putting tenants down, humiliating people living in the building! He does not give Landlords' contacts. That is against the law! Everything what I want is to have contacts with LANDLORD! 3. My own good Bathtub/Shower set was changed for cheap "garbage" set by the manager, without my permission, when I was at work!! Now I try to get the Landlord as it is NOT possible to take shower, NOT to wash out soap from body! 4. If I ask the Super (Jan is his name) of the building to fix anything, I have to call him about 10 times. He tells "I am sick, old, don't feel good, forgot, ...etc" He is not available even 8 members of his family live in a free apartment and sons are registered as Super's workers. 5. Several people smoke marijuana in the building. One of them is the Super's son - Aki. 6. People use fair case to walk up and down at night, smoke in the building. 7. There is not any one camera in the building and 5 people got frauds, false bank credits opened as their mail boxes were robbed and personal information was stolen. 8. Rent Lease is increased for $100 annually even if there was 0% assigned by the NYC. 9. Cracks are in apartment's walls and ceiling are everywhere. Painting, repairing or renovation never were done in my apartment. We moved to the apartment which was just left by previous tenants. 10. It is COLD in the building and in apartments. We do not open windows, which are old and misted. DO YOU STILL WANT TO LIVE IN OUR BUILDING?!?!?!.
After getting the run around from another real estate firm, I decided to contact LoHo Realty. Their realtors were nothing like what I expected. They actually listened to what I wanted and did everything to ensure that I found an apartment I loved at an affordable price. The realtors treated me with courtesy and respect, and I will gladly recommend them to anyone.
The people in charge of 44 pinehurst ave do not care who lives in the building. The construction is ridiculous. There are 2 different constructions one in the building and one next to this building. The banging at 9am and you have a daughter trying to sleep. Also the cockroaches are a problem. I'm not sure where they are coming from but this building is disgusting.
I used those guys for my rental: smooth , flexible, professional and efficient. I got 2000$ back upfront when I signed the lease ! I regret I have not used them before . The usual brokers charge way too much for limited work. Keep the good work
Very unresponsive, unhelpful, disrespectful. Whatever you do, DO NOT use this company. They are the worst landlords I've ever had. Stay away or you will regret, you've been warned.
I've read plenty of negative reviews about Pan Am on yelp and so to share my opinion, I added my own review about PanAm on Yelp, and it was hidden under "reviews that are not recommended." So here's hoping this will be seen?I don't understand the majority of the negative reviews on Yelp. On second thought, I do. But none of these issues relate directly to them. These are issues every New Yorker has unless they're paying 5M+ for their apartment. And even then I've heard similar stories or different but far worse...I've had nothing but the best experience with PanAm in my last 4 years. Most of the negative reviews are all things that people deal with in ny, no matter who the landlord. I've been living in Manhattan for over 25 years now and have moved around a lot. Probably 15 apartments total. I've had the experience of several different landlords. Maybe 3 or 4 that I can think of off the top of my head that were as responsive to my needs as PanAm. My super has always helped me out whenever I need it, and if for some reason I can't reach the super, I contact Pan Am and if I'm emailing late at night I always have an answer the next morning or latest early afternoon. They've even addressed some of my issues with tenants by sending out flyers to the entire building.Mostly, I've been angered by the reviews on yelp because I've recommended PanAm buildings to friends and family, who then always stumble across their reviews and second guess themselves and my opinion. I've typically been able to sway them since they've all spent time at my apartment and don't have anything but nice things to say. I don't want my friends, family, and coworkers to think I'm making poor recommendations when I know that its the opposite.Anyway, maybe one day my review will be approved by Yelp. Who knows, since I've always had issues with reviews showing up for restaurants, my laundromat, my dog groomer... they pick and choose as they see fit. I don't really get it.
Renting from Pan Am Equities is so easy and stress free. I was able to quickly lock something in with Mirador and moved into a gorgeous renovated building. I even requested an additional cleaning before moving in and they actually accommodated my request. I have had such trouble with small asks from management companies in the past. Everyone who I have communicated with via Pan Am's resident relations has been pleasant and wonderful. They even have a super cute email newsletter that features building pets! This is a company that actually cares about making people comfortable. So hard to find that from a real estate company in NYC.
The people that work for this company are so unprofessional, rude, unkind and TOXIC. They are inconsiderate of others feelings and do things to put other people down. I would not recommend.
Prior dispute with Property manager settled satisfactorily to both parties. Retracted comments that were made previously since we reached compromise