SoHo Rug Cleaning took extra care in making sure the carpet was cleaned and thoroughly dried before leaving the house. We love the freshness! Thanks for a great service, will recommend to others who are looking for fast, affordable and reliable carpet cleaning service provider in NYC.
I was afraid my carpet was hopeless, in a last-ditch effort to avoid having to pay to replace it upon moving out, I contacted SoHo Rug and am delighted with the results. They treated my flat with the attention and care I would imagine they would give their own mothers! Their solutions are organic, dry quickly and have a pleasant smell. Prompt, very friendly and professional, this is a local business that absolutely merits our support!
They were on time. Professional and really knew their job. They quickly pumped water out of basement area and took out everything that was wet. I got nervous towards the end because they were piling up wet carpet and pad on end of my driveway but as soon as they were done in my home, and before they got into their truck they put all garbage and the wet carpet and pad into the truck and then drove off. Very nice down to earth people. 4 days later they came back to pick up equipment they used for drying everything up very nicely. I would recommend these guys to family. Tip- ask to have Eddie's crew, I'm not sure about the other 2 workers names. Maybe Walt and Julio? Just as for Eddie. :-)
My rug got water damaged when a water pipe upstairs burst. The cheap carpet had no problems but my wool Oriental rug really smelled and was layered in plaster and dirt when the ceiling dissolved in the water. I got the building insurance to pay for this and they said to call B&Y Rug Cleaning which I did. Everything went really smooth. They picked up the rug and sent the bill to the insurance company. The price was very low considering my rug looked like it got dragged through mud but in any case I was not paying for it.After a week I got the rug back and wow, I could hardly believe it was the same rug that left my house. Not only did the rug look super clean but no smells and no stains that I had before the accident! I went from being a little bummed out to actually thinking I came out ahead.B & Y did an amazing job of rescuing my rug and they have proven to me that they are the best rug cleaner in the city.
I had an Amazon coupon. I should have known when they pulled up in a beat up old minivan without any logo that I was not going to have a good experience. When the "technician" entered, he immediately said that there would be a problem steam cleaning my carpet (which has been cleaned by stanley steamer several times in the last 10 years) and I should have him shampoo my carpet. I assured him that I did not need any of his special, extra charge services. So he said he would not be responsible and brought his equipment in. Not even waiting for the machine to heat up, he started using cool water. I kept touching the carpet trying to show him the water was cool and he just kept feeding me bs. He said my coupon was for steaming, but I showed him it said "steam cleaning". They finished the carpet (by this time the water was beginning to be warm) and I figured that it was just best if they left. They walked around my carpet with street shoes, no booties, leaving dirty footprints. They wheeled the machine over the wet carpet leaving wheel dirt marks I guess from wheeling it in the dirty street to my house. Absolutely the worst cleaning ever. Got a refund from Amazon Local.
Could not have been happier with the service. Having had another cleaner attempt to clean my carpet in New York the week prior with a questionable machine, 212 carpet cleaning state of the art machines thoroughly cleaned the carpet in one pass.
212 Carpet cleaning were flexible and didn't seem to mind that I called him 3 times to schedule the same job!! If there were 10 stars, I'd give 212 Carpet cleaning a 10 They professional, genuine and kind, and I've always felt at ease while they are in my home.
I would recommend 212 carpet cleaning to anyone looking for a fair, honest, and extremely professional carpet cleaning service.
Carpet Cleaning Service by Carpet Expres NYC was great, we had a small party and some wine spilled on our area rug & Sofa. We contacted carpet express because they are a local business and they offered organic cleaning solutions.When jackie came out she took charge right away explaining about the process pricing and setting our expectetions at a very high level. Sure enough 1 hour later our couch was as good as new and when the rug returned the results were the same area rug stains gone and it looks and smelles like new
These guys run a sketchy business. I bought a $49 voucher on Living Social that was supposed to give me $99 toward a rug cleaning. They would only agree to give me the basic $49 that I paid off. (The living social thing is basically a scam. They come to your house after you buy it and tell you that you need way more than the basic cleaning. I ended up spending an extra $140. The rug was dirty, but the voucher discount should have been honored.) On top of that they said that my rug would be ready in 7-10 business days. After over 10 calls I finally got it back 58 DAYS LATER!! They still refused to give me the partial refund that I asked about originally. Go somewhere else!!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.