Amazing service!!G he is the employee there very knowledgeable and prompt helped me out in the best possible way Highly recommend this place
Walked in with no appointment and the young man replaced my iPhone 5 battery in five minutes- awesome! Thank you!
As a wireless customer, I switched to Verizon about a year ago after being with AT&T for about 14 years where I was paying $50/mth (including taxes) for years for just cell phone service, no text or data plan and I realized I was paying too much.In this past year, there is something that Verizon does regularly than in my view leads me to feel they have not earned my business. AND, there was two times a specific Verizon customer service rep on the phone had ticked me off. Because of this, I have looked for other prospective company to switch to, but I recently got a MiFi service with a 2 year contract which because of the high cancelation fee, I am not planning on terminating at this moment.So, to be a public service of justice, it is my pleasure and duty to report to the WHOLE public of Americans and beyond a few annoying things that Verizon does or has done leading this customer to believe they do NOT deserve my business.First, every month, just a week after the monthly bill due date, Verizon sends me a text reminder of NEXT month’s bill due. The first time I received this (on 2nd month with Verizon) and realized that this next bill is not due for other 3 weeks, I realized this company Verizon operates on so much FEAR and DISTRUST of their own customers that they feel they need to send out these text reminders shortly after the previous month’s bill due date. This alone led me to feel that Verizon does NOT deserve my business.The two specific things Verizon customer service reps ticked me off, one of them I believe was actually a manager. Earlier in this year, after getting regular texts from Verizon when I do NOT use my phone to text (I do NOT text, if I can avoid it), I replied to Verizon to “stop texting me.” Sometime shortly after that day or the next, I was on the phone on an important issue and needed to get my password reset, and had to wait several minutes to get through to the Help Desk, after finally Help rep answering and listening to the issue, Verizon was calling me not once but twice, but I could not answer since I needed to get this password reset (and I knew it was Verizon from the caller ID #), and just as the Help was about to give me the long-awaited password, Verizon rep cuts my connection off with that major computer company which so ticked me off, irritated me, in order to speak to me. I know it was Verizon who did it because the person on the other phone (like an operator) after the other line was disconnected was a Verizon rep.The 2nd incident was just last. Before my MiFi account I started less than 2 months ago, my Verizon bill was NOT billed a month in advance. But getting MiFi joined with my existing cell phone account led them to change it to a month in advance, for reasons they don’t explain. At the time I got the MiFi, I did not remember that I was NOT billed a month in advance, so it was not a concern, per se, until last week, when I looked at a bill before MiFi. I was billed for the current month, not a month in advance. So I called Verizon to ask if they could NOT bill a month in advance which led to my current bill having 2 months on it. I knew they would not make it easy, but it does not hurt to ask. Customer service rep. put me on hold a few minutes to speak to a manager. When he got back, as soon as he said, “Sorry to keep you waiting…” suddenly the phone connection was disconnected. Because he was in mid-sentence, I don’ think it was the rep. that disconnected the line. I believe it was a manager who had changed his/her mind on whatever he told the rep. I of course have no proof who actually hung up the phone on this customer, but it appears clear enough that Verizon hung up the phone on my for just asking not to have to pay for 2 months on one month’s bill.VERIZON does NOT deserve my business and perhaps also millions of other American’s business.
The best picture I have ever seen. Installation was faster by calling NYC special promotions dept "No long wait" toll free # 1 -877-651-0283.\\You cant go wrong here...
This place is the worst. I paid my cellphone bill here and they never processed the payment. When my phone got disconnected I had to pay it myself and they feed my bull crap saying they'll credit me the money for next month. Never happened stay away is all I can say.
Kumar was awesome. Not only was he knowledgeable but he used his expertise to make sure I maximized my services at the best price. I would highly recommend him for help at verizon.
The clearest tv picture! The best Fios installation number in NYC, NJ, Ct no long wait toll free number is 1 877 651-0283 Verizon Fios Sales. I got a better deal and faster installation and they can help nationwide USA
Pretty good service. I would like to come back, it is a good wireless store. Nicely guys.��������������������
I watched a Saturday Night Live performance from the studio audience tonight. The entire cast is still completely coked out of their minds like it's 1980 again. It's a wonder how any of them don't OD like Farley and Belushi.
This Metro Pcs store is tucked out of the way, and is a real gem. Metro PCS is great service at a great price to begin with, but the owner got me a new number I never thought was possible. He told me if I waited a couple of days, the number I wanted would become available and to call him back. It was all done over the phone, and two days later, I had a new number I never would have gotten elsewhere. That's the pinnacle of customer service if you ask me. Highly recommended!