What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
Some of the next steps to take after flooding damages your home.
A pipe to our water heater in the garage rusted away and water leaked underneath the closet where the water heater was stored. We called New York Flood Repair and they came out within an hour or two after we called with large and powerful fans. Helen was the technician who took great care of us. He was very professional and came out every morning like clockwork for 4 days to check if the interior walls had dried. One had not so he demo'd the drywall for us and then dried out the space behind. We were very pleased with their service and will use them again if we have any other issues, which I hope not! I was pleasantly surprised with the rate as well. I thought it would be much higher. Helen was very fair when he calculated his rate. Be sure to ask for Helen !
Helen and his colleague were great. They were able to come in the Friday before New Year's Eve to address flooding in our bathroom and adjacent family room. They did excellent work and prevented any further damage of mold/mildew with their equipment and expertise. I highly recommend their services.
Water Restoration in New York has been great with restoring my investment homes in New York. They answered my call and came out right away to help with a flood, twice. I was really impressed with how polite, professional and thorough they were. They removed water, dried the rooms and tested the areas for mold. I highly recommend this company. They won't disappoint you.
Very fast service, my house was flooded with a back up from sewage. They remove the carpet's and cleaned and disinfected all my floors. A few baseboards had to be replaced. Great job guys!!!!!.
Fantastic service! Helen of Wet Basement in New York arrived quickly and promptly to service my multi-room water damage when second floor sewer water overflowed which affected the first floor also. They identified the initial source of the problem. Removed the damaged rug, linoleum, and baseboards so that the Sheetrock walls & ceiling and wood & concrete flooring could dry out. Helen was courteous, described the work to be done, and provided timeframe expectations. Everything came out to be exactly true. I would highly recommend Wet Basement in New York and their staff. Thanks guys!!!
Helen and Flood Cleanup in New York are great! We didn't know what we were going to do when we found water and mold damage at our place but luckily Helen was very helpful and nice over the phone. He let us know he would only charge our insurance company directly so we felt relieved. After our phone call he showed up an hour or two later and fixed everything. Fast, effective, and headache free. Couldn't have been any better in my opinion, definitely recommended!
We had a leak under our sink and Helen and his team came right out and dried the water . They got our house back together in no time. Helen in the office was very helpful, too. They were all very professional and did a great job.
We had a water damage and I had called over 25 places for reconstruction of the house (post remediation). Nobody responded, so I was disappointed that I was not getting calls back since it was a very busy time. Flooded Basement in New York responded right away and Helen was in our house within 30 mins. He spent 3+ hours in doing detailed measurements of damaged areas. Helen provided a very comprehensive quote for our restoration and pointed out the areas that needed to be paid attention to get our house back to original condition. The amazing part about Flooded Basement in New York is the level of professionalism that Helen showed was amazing. We are still working with insurance and hope to hire Flooded Basement in New York soon!
Helen and his talented and polite crew worked over New Year's Eve and diligently thereafter to bring my house back to the way it was before a neighbor's overflowing tub created havoc. He's also super cute with some of the most beautiful blue eyes I've ever seen. A true King!
I recommend water damage recovery specially Tolentino they are very respectful and do a very clean job.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.