As a wireless customer, I switched to Verizon about a year ago after being with AT&T for about 14 years where I was paying $50/mth (including taxes) for years for just cell phone service, no text or data plan and I realized I was paying too much.In this past year, there is something that Verizon does regularly than in my view leads me to feel they have not earned my business. AND, there was two times a specific Verizon customer service rep on the phone had ticked me off. Because of this, I have looked for other prospective company to switch to, but I recently got a MiFi service with a 2 year contract which because of the high cancelation fee, I am not planning on terminating at this moment.So, to be a public service of justice, it is my pleasure and duty to report to the WHOLE public of Americans and beyond a few annoying things that Verizon does or has done leading this customer to believe they do NOT deserve my business.First, every month, just a week after the monthly bill due date, Verizon sends me a text reminder of NEXT month’s bill due. The first time I received this (on 2nd month with Verizon) and realized that this next bill is not due for other 3 weeks, I realized this company Verizon operates on so much FEAR and DISTRUST of their own customers that they feel they need to send out these text reminders shortly after the previous month’s bill due date. This alone led me to feel that Verizon does NOT deserve my business.The two specific things Verizon customer service reps ticked me off, one of them I believe was actually a manager. Earlier in this year, after getting regular texts from Verizon when I do NOT use my phone to text (I do NOT text, if I can avoid it), I replied to Verizon to “stop texting me.” Sometime shortly after that day or the next, I was on the phone on an important issue and needed to get my password reset, and had to wait several minutes to get through to the Help Desk, after finally Help rep answering and listening to the issue, Verizon was calling me not once but twice, but I could not answer since I needed to get this password reset (and I knew it was Verizon from the caller ID #), and just as the Help was about to give me the long-awaited password, Verizon rep cuts my connection off with that major computer company which so ticked me off, irritated me, in order to speak to me. I know it was Verizon who did it because the person on the other phone (like an operator) after the other line was disconnected was a Verizon rep.The 2nd incident was just last. Before my MiFi account I started less than 2 months ago, my Verizon bill was NOT billed a month in advance. But getting MiFi joined with my existing cell phone account led them to change it to a month in advance, for reasons they don’t explain. At the time I got the MiFi, I did not remember that I was NOT billed a month in advance, so it was not a concern, per se, until last week, when I looked at a bill before MiFi. I was billed for the current month, not a month in advance. So I called Verizon to ask if they could NOT bill a month in advance which led to my current bill having 2 months on it. I knew they would not make it easy, but it does not hurt to ask. Customer service rep. put me on hold a few minutes to speak to a manager. When he got back, as soon as he said, “Sorry to keep you waiting…” suddenly the phone connection was disconnected. Because he was in mid-sentence, I don’ think it was the rep. that disconnected the line. I believe it was a manager who had changed his/her mind on whatever he told the rep. I of course have no proof who actually hung up the phone on this customer, but it appears clear enough that Verizon hung up the phone on my for just asking not to have to pay for 2 months on one month’s bill.VERIZON does NOT deserve my business and perhaps also millions of other American’s business.
Kettlebell with Richard is the only workout that will take you to the next level. As a very athletic adult, I workout six days a week combining my w…
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From Business: We are a complete electrical service company that has been in business for many years. We have been recognized for providing outstanding services at very affordab…
Service; we have come to expect quality and value in a very timely manner; we don’t what to wait, we expect perfection and at an affordable price. Typically you can have 2 of the three options but not all three. As a Porsche owner, car enthusiast and business owner I am very detailed orientated and insistent on near perfection that's what today customers expect.My recent experience with Porsche Service for my Carrera was exceptional; I was an hour or two outside Manhattan and looked to schedule service when my car broke down - there wasn't a Porsche dealer within 60 miles that could possibly service my car within the week; apparently they are all booked; with the exception of Manhattan Motorcars. I was able to call them on Sunday and arrange to have the car delivered to them on a flatbed on Monday morning.Michael Holland of Manhattan Motorcars was very professional, direct, honest and thorough, he provided feedback and status everyday. He managed expectations and was brutally honest, he went above and beyond what most dealers I have experienced would even consider. Never did they try to up-sell me on things that where not required but instead; offered a personal touch as if it was their sports car they where caring for, these guys are real car guys not wanta-be weekend warriors.I am very glad I looked at potential dealers before I had a problem - because it paid off - I found the best Porsche dealer in New York City and Long Island; quality, value, and well the time, it was worth it.
After a long search interviewing prospective Designers last year we were referred to Jonathan through friends, whose apartment we visited and loved.As soon as we met Jonathan in our apartment and we listened to his thoughts, only after he asked us many questions, that we realized he was interested in creating a home that would work for our life style. Not leave us with a "Designed look" that we could not live in comfortably.From the beginning to the end it was a joy watching how he orchestrated the entire project. Always hands on to troubleshoot any and every detail and clearly explained to us along the way what he was doing and why.We are very happy with the end result and most important to us, he listened to our desires and concerns so we felt like this was a collaborative experience. For us that was important as this is our home and we wanted it to reflect us.
Many docotrs in the medical field drive commerce instead of health and proper and honest knowledge. I Run my own business and I am always skeptical of what anyone tries to sell me.I did my research and some comes from listening but most comes from instinct and what I found was Dr Prasad...'not a Buisnessman..but a man who loves what he does and a straight up talker with no sales pitch behind it. My results have been amazing and my experience with the whole staff including Linda and Ania. 'I would rather be under someone who loves what they do aside from someone who has to be there and Dr Prasad is a Gentlemans genious and a pioneer! His website is informational and honest and to the point, it doesnt get any better!!
At the initial stage of my business, I was totally messed up of handling my legal work such as Subrogation, Document review, Case research and Legal form preparation etc. After understanding the complexities of legal work I approached Cogneesol, to handle this assignment that was actually time-consuming. They were accessible and informative through out the entire process. Their team of experts are highly qualified and easily alleviated my back office tasks. This led me to focus on my core activity and enabled me to bring efficiency in my business. They are vigilant in their work and timely manage the tasks with accurate reports. Highly recommended…!!
Roy and Joe provided the most pleasurable car buying experience ever. I received a level of service that was above and beyond anything else I've ever experienced. My gratitude and admiration for these gentleman can not be expressed in enough words here. Not only did Roy pick out the perfect car for me, he helped me find a car that wasn't on my radar and I'm forever greatful. In the future, I will no longer be able to purchase and other automobile besides a BMW/Mini because of these gentlemen and all my purchases will be at Manhattan BMW/Mini for the rest of my life. This is a no BS review, Go down there and ask for Roy or Joe, they got your back.
Perhaps the best medical care I've ever experienced! I found Dr. Schulman's advanced treatment methods to be superior, FAR better than the previous doctors I visited. Schulman and his staff gave me the utmost care and attention. Everything from the ultrasound to the injections were precise and completely comfortable. His staff gets extra brownie points from me for taking the time to call me following each visit to make sure I was feeling well. The center itself is immaculate. The experience was a pleasure and I recommend Dr. Schulman to anyone who has spider or vertical veins.
Understanding the complexities of maintaining accounting books can be a pain. But when I approached Cogneesol to handle my services of customer reports, break-up expenses, employee reports and event analysis; my workload was greatly reduced. I was getting accurate reports from time to time without worrying about it much. Their team was very diligent and adaptive. They understood our work style and managed things efficiently with every possible technology, be it NetSuite accounting software or even QuickBooks accounting software. Highly recommended and great work from their team!
I am very pleased and impressed with Dr Schulman. He is professional, caring to patients,courteous and considerate. There are no unanswered questions,doubts,or confusion. I have confidence in him. The doctor and his staff deserve two thumbs-up. Staff is friendly,pleasant and everyone gives the best possible service. Love the conversations I have with Dr Schulman while he is treating my veins. It's awesome that the office calls the day before to confirm my appointment. He is more than a wonderful doctor and I know I'm in good hands.I highly recommend him.
We were stressed of the excessive workload of documentation of my law firm and was really in a mess that how we’ll be managing these tasks. We looked for a good, general purpose employee who can manage our law firm documentation work, but were amazed at how expensive most of them are. Then, we approached Cogneesol and handover them the task of Document management. Their team was cooperative and professional enough; they were always available to resolve our miscellaneous queries. We are really thankful to the team.