Very professional, nice, caring staff. ive never had an issue. this hospital is a bit smaller but cute
I haven't had my first appointment yet.But you all have me scared now, If the staff is that disrespectful, and someone like myself will be going in who is suffering not only from servere pain. But other severe issues. And I'm not always in control when I'm annoyed by people I feel are teasing me, mocking, playing, or deliberately making fun of me...
Was there in the ER this afternoon with a n elevated blood pressure considered by AHA as hypertension crisis. I waited from 2:30-7:30 and a I was seen only by triage nurse. I've seen patient taken in with lesser serious condition. I patiently waited because I was informed that I'll be the next to be taken in but somebody else was called. I started to wonder if they know how to determine which is more critical.
AVOID ER here unless you enjoy being bankrupt and stressed out! I went for stitches which were done SEVEN HOURS after I got there, then the PA told me I had "waited too long".They blamed it on being busy. They were when I got there, but not for 7 hours. I had the flu, which caused me to pass out (not uncommon). They ordered CT scans without my having been seen by a Dr. and they think this is medically and ethically appropriate as their "level of care." Saddling people with this kind of obligation with no consultation is not CARE. They wanted me to stay overnight after the COSTLY tests came back clear. I refused. When I inquired about making monthly payments on this ridiculous bill, their outsourced collections picked a percentage sum without asking what I could afford, and told me I would be charged yet ANOTHER $25 "for the use of the service," and 6% interest after 6 months. North Bay is not a hospital; it is a bank. (For ex: $512 for a tetanus shot-$50 at Walgreen. Unreasonable.)
Once you finally get through to actually talk to someone the customer service is great. The doctors are excellent and take time to listen to your concerns. My rating of the doctors is 5STARS! The office has theit hands full and are very professional and polite. I give the low rating because of the lack of being able to actually call and speak to someone. You get answered by the machine all the time and no follow up with staff. I don't care how many times you call talking to a human seems impossible and for that and that alone I give 1 STAR!
my best advice to you is,if you decide to go there,only get pain medicine. do not get any injections. I had one injection that left me worse off. I told the Dr. upon my return,the pain I was in and an Mri Is needed to be done immediately. he replied that I should have called the office, which I did two days later. they never returned my call. he said if I was to get a Mri he would not prescribe any more medication. I will never go back there. I went elsewhere and got an Mr I ordered. the bill was submitted to the insurance company for 1000.00. and he said that on my next visit, we would discuss more injections into my neck. my back is already worse from his incompetence. Is he on drugs!!!!
Just went here today.I had ankle surgery about 9 years ago with pins and screws. It has been bothering me very badly the past month. The staff was very friendly and efficient. I was in and out in about an hour, which is unheard of. They took xrays, examined my ankle and referred me to an ortho specialist. The doctor was extremely nice, I would abosolutely go back
I am diagnosed for Blood cancer from Routine Blood work and referred to Specialist. Thanks Dr. Dhaliwal
I was in this hospital twice for breathing difficulty due to allergies. They were extremely pleasant and the care was excellent. I would recommend this hospital to friends and family.