Do not recommend this location. I was charged 150 dollars more a month later because they stated returned rental car was dirty wih dog fibers. No dog was ever in this rental car. Manager appears to have an attitude problem, originally tried to get me to rent a more expensive car, i did not, so he turned in this 150 dollar bogus charge a month later. They went ahead and saved credit card information, applied charges a month later. I refuse to rent from Budget again, after renting from them for the past 10 years.
I was very pleased with this agency, because I have a debit card, so it is Very hard for Me to rent a car, yet, this place will rent to people with …
I rented a car from Nick at Hertz rental and It was and still is a nightmare. Bad enough that I had to go through the stress of having a car accident but to deal with his incompetent service as well as everyone else's I have been in contact with to correct the situation is and still is horrendous.
I have been renting steady for a couple years.we hit a low time in our lives and enterprise treated us great. It is such a help by them picking you up and giving you a ride back home. A little thing means a lot. Keep up the Great Job. Thank you
Simply the best customer service ever. thankyou Michele your the best!!
Horrible experience. Reserve the vehicle... Pay $100 up front to reserve... get to the location... the car isn't there for an hour and a half. When it arrives is when they run your credit. I have a 600 credit score ( not the best ) but certainly not the worst. I only wanted a car for 24 hours... and have my own full coverage insurance. What's the deal? They tell me there is a problem with my equifax score... I cannot rent through them. Here I am 8 days after making the reservation... Still no full refund. I went to enterprise the same day with no problems, got a nicer vehicle and it was 30 bucks cheaper. Customer service is a 1800 number overseas call center. Press one for english to be directed to someone you can't understand, and have to feel rude by asking for someone else because you honest to god cannot understand them. Horrible... and I will be using enterprise for all my rentals from now on
simply a great place to rent a car A+++++++
This Enterprise office handles its customers with efficiency and courtesy. I have rented there at least three times over the past year and the cars have always been in good shape, clean, and mechanically sound. The pickup and dropoff service saves me a mile+ walk and is an Enterprise feature that rival rental agencies would be wise to follow,
I have rented from this Budget rent a car office for business and personal reasons on numerous amount of times and each time I have rented from them. It was always a positive experience. The staff there are very friendly and professional and the vehicles are always late model and clean and most importantly they always have a full tank of fuel so its very simple to return them with a full tanks of fuel. If your not sure where the controls are for the vehicle such as fuel door release and such. They are happy to take the time and make sure you are comfortable where everything is before you drive off. I didn't know Budget rent a car is a global world wide operation and that they get new vehicles on a regular basis and that with there cars you can go anywhere in the united states and Canada and they don't restrict you to stay in florida. I highly recommend this branch for times when a car rental is needed