I have been using this facility for years. this past Monday I had a horrible experience during an MRI. 1st of all the office itself was warm. I was escorted to another part of the building and placed into an old antiquated MRI machine. It was dirty on the inside with clear tape holding the seams together above my head. As I there for about 30 minutes I started to get extremely warm , then hot to where sweat was pouring into my ears and head was soaked. I pressed the emergency button numerous time and called out before I was acknowledges. did she leave the room, wtf? When I was finally taken out I felt the a/c come on for a few minutes and bam it became hot again. The last time that I had a service provided they had a fan blowing down from the head area. The tech tried to say it was my size etc. BS. it was hot as balls and you need it comfortable when running an MRI machine. I will NEVER RETURN . nor recommend to anyone and I work for the largest employer in Pinellas county. Sad.
8763 River Crossing BlvdNew Port Richey, FL 34655
From Business: The Florida Cancer Institute - New Hope offers advanced treatment for cancer patients. The institute provides immuno, radionuclide, breast conservation and extern…
They had to repeat the same test 3 times before getting it correct. Each time it took 30 min or more of my time of waiting beyond my appointment. Did they finally get it right or did they interpet the test to give the Dr. what they needed to? Not sure but I for one will never waste my time or money with this company.
I was so nervous to get an MRI and the girl did a wonderful, a wonderful job of talking me calm..I had headphones on, listening to music and she would talk to me through those headphones telling me how long, what's next. She was great!!! Also, they took cash and so much less than insurance robbers. Go there!!
Horrible. Girl on phone sounded 15. Waited a week for authorization before I called to see what was going on. They had filed directly through Humana. I called Humana and Humana said all they needed was a referral from my pcp, whic I asked them if they needed and was told no, that is the authorization. So I waited a week for nothing. Then they never even followed up with me, completely left me hanging. I went elsewhere and got an appointment for my MRI within 2 days. These people don't care that your in pain, probably more worried about her bf's next text than a patient.