Radiology Associates of West Pasco
5539 Marine Pkwy Ste 4, New Port Richey, FL 34652
Phone: (813) 847-5122
Services: X-Rays, Medical Services
I have been using this facility for years. this past Monday I had a horrible experience during an MRI. 1st of all the office itself was warm. I was escorted to another part of the building and placed into an old antiquated MRI machine. It was dirty on the inside with clear tape holding the seams together above my head. As I there for about 30 minutes I started to get extremely warm , then hot to where sweat was pouring into my ears and head was soaked. I pressed the emergency button numerous time and called out before I was acknowledges. did she leave the room, wtf? When I was finally taken out I felt the a/c come on for a few minutes and bam it became hot again. The last time that I had a service provided they had a fan blowing down from the head area. The tech tried to say it was my size etc. BS. it was hot as balls and you need it comfortable when running an MRI machine. I will NEVER RETURN . nor recommend to anyone and I work for the largest employer in Pinellas county. Sad.
They had to repeat the same test 3 times before getting it correct. Each time it took 30 min or more of my time of waiting beyond my appointment. Did they finally get it right or did they interpet the test to give the Dr. what they needed to? Not sure but I for one will never waste my time or money with this company.
They hurt me I was black and blue after mammo and they screw up my paper work and I had to redo the test. I My Dr. sent me to Rose Radiology and much better very clean did not hurt me and staff was very nice and fast. NorthBay Hospital or Rose for Mammo's or Xray's I would not recommend them at all.
07/14/2008Provided by Citysearch -
Although the reception staff is lacking, the techs are great. genuinely friedly (not canned ""hi how are you"")
I have MS and have trouble moving sometimes but the techs (2 differret tests) were helpful in getting me positioned and for the first time in my 25 years experience, i had a mammogram that was actually pain-free. when i comment to the tech how well it went, she replied that she takes here time. when techs rush is when this test is painful.
i had a DEXA (bone scan) and the tech there was great in getting me into position and got me through the scan quickly. I was seen at my APPOINTMENT time (dual appts) and was quickly on my way home. It's a clean somewhat modern appearing facility and the equipment seems to be new and inline with today's technology.
the one problem i did have (waiting for resolution pending) is that they coded my scan incorrectly and until it is cleared up, I am being held responsible for $15.00 copay which is incorrect. there is supposed to be NO CHARGE for Mammograms and DEXA screening when you have a medicare HMO.
other than that one little (hopefully resolved tomorrow when they call me back) it's one of the best places to go for radiological evaluations.