My family and I stayed in the Lake House near Thanksgiving and had the most amazing time. The property is unlike anywhere else we have ever stayed. The ambiance is so warm and inviting, and you can tell it has been decorated and maintained with loving hands. We found the staff to be readily available and extremely helpful when we were inquiring about things to do in the area. The office manager even leaves her card and personal cell phone number inside the informational binder in the cabin, and was extremely pleasant when we phoned her to ask for restaurant recommendations. She also informed us of the 5 miles of maintained trails at Cherry Ridge. We didn't even have to leave the property to enjoy some fantastic hikes, which we haven't found anywhere else we've stayed.Even with the Boat House cabin being in close proximity, we had no privacy issues at all, in fact, we didn't see or hear the guests there at all during our stay. The management seems to have gone out of their way to ensure privacy between the two properties. We had no need to use the flood lights at night, for there was ample lighting on the deck area just from the glow of the interior lights. We found the inventory lists to be helpful so that we knew how to leave the cabin exactly how we found it, though we assumed the lists were for the housekeepers more than the guests. The sun room was closed for us, but my hunch is that's due to the single-paned windows in the room. We have a seasonal room at our home too which is hard to keep warm in the winter, and since there was ample space at Lake House we had no problem not using that room. I couldn't get cell reception there (T-Mobile is awful sometimes) and I really appreciated being able to keep in touch with people using the in-house phones. We we certainly grateful for the hospitality and will not only be returning, but will recommend Cherry Ridge to all of our friends who visit Hocking Hills. It's truly a paradise.