Me and my two friends had a great experience here. We all had ear piercings done by Eli, all in cartilage areas. Tragus, double forward helix, and regular cartilage. Eli was very professional and super nice. Very clean place as well, would definitely recommend!
I came here on a whim one day to get my nose pierced with a few friends. I chose this place because it seemed a lot less shady than the other place in New Paltz (I'm drawing a blank on the name.) Anyway, I go in and I was pretty pleased with the cleanliness and general atmosphere of the whole shop. Any good feelings I had about the shop were diminished by the man who was to pierced my nose (not the guy with the gray hair, and not the guy with the really big gauges.) He was so unfriendly and just not all that nice. I was trying to keep myself calm because I tend to be afraid of needles. He made me feel completely uncomfortable when he said that the logic I was trying to make didn't make any sense. After he started the process, he was really aggressive and heavy on the hand. He tugged really hard on my nose and brought me a lot of physical discomfort. I didn't tip him for this reason. A few days after the piercing, the little ball fell out. I went back to get it put back on and he was so . . . unhappy. He was even more aggressive and was tugging roughly on my nose. I thanked him, he said nothing to me, and I left. Just tonight, I had to take the piecing out because, after getting the ball put back in, it got so infected that I was afraid I would have to go to the doctor.So, I would definitely not recommend this place. Until this guy changes his attitude and learns to be gentle, I won't be coming back to Art In Soul any time soon (I'm never going back.)
I went here with a group of four of my friends to get a rook piercing done. The studio is very, very clean and I was overall really satisfied of the sterility of the entire setup they had. The piercer sprayed the tray with disinfectant and then laid down a sheet similar to the bibs you get at the dentist, and then placed fresh cotton swabs on the sheet, along with a fresh tray of gel and bacitracin. All the things he used to pierce my ear were sterilized, and I was more than happy with this. However, the piercer himself had kind of an attitude when I was talking to him, and when my friends were talking to him as well. He was very monotone and seemed a bit unfriendly. I didn't really appreciate this considering I was a little nervous that he would be putting a needle through my ear, but he was manageable, I guess. After the piercing, I saw a few friends walk by and told them about the cleanliness and how I was happy with it, and the piercer actually came outside to smoke a cigarette and he was talking with us, and he seemed to have lightened up a little by then. During the piercing experience though, he made me feel a little like he was judging me and my friends. If you have a tough skin and can hold your ground, I would recommend this place for piercings as it is perfectly clean, sterile and straightforward.