NO STAR FOR ME---ONE ONLY SINCE REQUIRED. CLASSIC CASE OF PREDATORY TOWING I'VE EVER ENCOUNTERED. THIS COMPANY PREYS ON APARTMENT COMPLEX RESIDENTS IN THE MIDDLE OF THE NIGHT SINCE THEY KNOW THE VEHICLE OWNERS WILL MORE THAN LIKELY BE SLEEPING AND UNABLE TO STOP THE TOW PROCESS. THEY TOWED MY VEHICLE FOR BEING DOUBLE PARKED SINCE MY TIRE WAS ON THE YELLOW LINE SEPARATING THE TWO PARKING SPACES. THIS WAS DONE BETWEEN 12:30 AM AND 6:00 AM. ADDITIONALLY, THEY ONLY ACCEPT CASH. AS IF THE AVERAGE PERSON HAS $200 CASH LAYING AROUND. WHAT A SCAM.
I agree with the other reviews--I waited three hours beyond the time they said they'd come, and every time I called they put me off with BS excuses. The driver even told me his truck had been hit by an 18-wheeler and he was waiting for the police! Totally unprofessional.
Mitch, the owner is horrible and rude!!!! He thinks he can talk to people any kind of way! He has zero customer service skills! He approached me with a rude, condescending and arrogant tone from the beginning! Since I didn't oblige to his orders, he decided to verbally assault me and flick me off. As if verbal assault was not enough, he decided to bring race into it! He then tells me that I deserved it. Sir that doesn't work on me. I refuse to publicly argue with anyone! Maybe if he approached me with respect the situation could have been resolved without me having to write such a bad review. Bring your money elsewhere to someone who actually appreciates your business!
Charles is AWESOME-so kind and helpful. He got my tire changed and got us back on the road in no time. Thank you, Charles and BM Towing!!!
I wish I could give them a negative rating, they illegally towed my car from my apartment Bc of a No handicap tag..which is clearly hanging in the window. Then the lady who answers the phone is RUDE, there is nowhere to sit, I had wait for over 2 hours outside in the cold. Until someone from the apartment complex I live in pays them. Not to mention I missed a whole day of work Bc of someone else's mistake.
Arrived in less than 30 mins after i call and only charged 85 dollars. Driver was nice and very informative about what was wrong with my car..
Accurate Towing LLC has always been professional with what they do. They have contracts with many businesses around NOLA, and if someone double parks, parks in a fire zone, parks in a handicap spot without proper tags, or just parks illegally, they have to do there job and remove the vehicle. There is no quota for them to meet. It's plain and simple, park right or get towed. It's not harassment, it's there job.
I love this company. They have been here in New Orleans for over 30 years giving customers the best service in town.
Very Rude Unprofessional Trash
Do not use!!! Awful sevice! I will never use again