In response to Cary R.'S review from the owner: I usually don't "challenge" guest's reviews, but I felt it necessary in this instance. Cary R's information is correct regarding making her appointment. She's also correct in noting the fact that she didn't make her appointment. The point she didn't make is that not only did she not make the appointment, but she didn't have the courtesy to call and cancel, or explain the situation - she just decided to "no-show, no-call". We always charge full service price in these situations. It has nothing to do with us "hurting that bad for money that they have to rip off their customers" as she states in her review. We pay our therapist to show up and perform her service. Because we care about our employees, we pay them even if the client doesn't show up. If Cary R. would have at least called and cancelled or re-scheduled, there would have been a possibility that we could have filled that spot with another guest. Because she didn't, the spot remained unbooked and we paid the therapist. Our front desk staff doesn't state "you may be charged a service fee". Our policy is clearly stated in our menu, online and over the phone. It's why we require a credit card to book appointments. I'm very happy that Cary R. at least admitted that we offered her 50% off her next service (in fact, the price we quoted her was in excess of 50% off). It was a very generous offer that we usually don't extend to guests who "no-show, no-call". This obviously was not good enough for her, causing her to post poor reviews all over the internet. I'm sure most reasonable people will agree that my response has merit.
This is by far my favorite place in New Orleans for manicures, pedicures, waxing, facials and massage. I am always bringing family and friends in with me - I can't reccomend it highly enough. The staff is all so friendly and great. Both Reyna and Jennifer are excellent with manicures and pedicures. I have done gel manicures there that have lasted a full month - I only took the polish off because my nails grew out too much! Ever since I have been going to Reyna my nails are in better shape. Tracy does the waxing and she is fantastic. A friend of mine who had been getting eyebrows waxed somewhere else for a long time went to Tracy and told me that it hurt a lot less with her. And Chris' massages cannot be beat. I always feel like my muscles have been thoroughly worked over after a massage with her. She is very receptive to her clients and knows the right amount of pressure to use and the places that really need to be worked. I have always loved going to a spa to be pampered, but somehow I would always end up just feeling like a nameless "client" getting hustled from place to place in the name of "pampering". But at Reyna everyone is so warm and friendly you really feel welcome and I always feel like it was worth the visit.
My wife has been a part of this establishment as a customer for a few years amid "Hurricane Katrina", as we were diplaced it behooved us to find another with equivalent services. Needless to say, we could not be satisfied with settling for medeocrisy so it is not a problem to drive 3 hours bi-weekly to have hair done. The atmosphere is professional, the clientel is professional and upstanding; the building is clean and minted; the stylist are pleasant and timely; the owner is exceptional in her operation of this Hair Salon. One can tell that she really enjoys her work and takes pride in each individual work. As a result, women leave this place on the up swing and their walk is definitely with a swagger. In other words: they know they are looking great! At "International Hair Affair" You won't leave their looking like you did when you came in. One definitely gets their monies worth here. Most men complain although we are glad to our wives keep themselves looking exceptional. However, once a man see his wife after she has been under the care of "International Hair Affair" stylist, he will push her to keep every appointment. He will want to obtain such a stunning look on his better half.
Spa Reyna is nestled on Magazine street, in a old uptown house, with high ceiling and floor-to-ceiling windows; the perfect boutique-like setting. The space has a very charming, New Orleans feel to it! Reyna's pedicures are an absolutely dream. This isn't just a dash and go, you practically get a deep leg/foot massage, along with close care and attention to making your feet feel soft and refreshed!! I recently tried the Shellac manicure, which is new to the industry, and Reyna does it perfectly. The nail color does not chip, dries in seconds and had the perfect shiny finish. It can last up to 2 weeks! maybe longer. I am hooked!! I've also had other services: a massage with Chris, and she went above and beyond to make the most of the hour full body massage, I even added aromatherapy, which really added to the experience. I even tried (for the first time) a bikini wax with Tracy, and while I was nervous, Tracy eased my nerves and before I knew it was over and surprisingly, relatively painless. Tracy knows what she is doing!! Spa Reyna is the BEST!
There truly is nothing better than going to Planet Beach River Ridge! Whenever I am stressed or just need a pick me up, I know right where to go! The first time I visited Planet Beach, I went in expecting only to see a bunch of tanning beds. Boy was I wrong! They have a wide variety of unique spa services! I walk into the spa and I am immediately greeted by a warm and friendly smile! While the staff if getting me ready for my services, I look around and notice how clean the spa is! Once it is time for me to enjoy my services, the girls walk me back to my room, which is set and ready for me with a towel and a mint on the chair. Now I get to relax and enjoy my services! The best part about my membership is how affordable it is! It seems so little compared to the results & service I receive! Not only am I getting a healthy glow from tanning and Mystic, I also get to relax is hydration while also moisturizing my skin! I have and will continue to recommend Planet Beach River Ridge to all my family, friends, and co-workers!!
I have been a friend and a patron of proprietress Patti Spring at Live Art Studio for over 15 tears. I am still at wonder at how many things are always going on simultaneously at her studio. Don't let the name go unnoticed, as the second you enter this space, there is alot going on, without hitting you over the head with it, and baby, its is truly live. You may enter to get a haircut or a massage, but before you leave, you will also have encountered physical art of of various media such as paintings,sculpture,pottery,(all done by local artists), not to mention one of a kind jewelry created by Patti hersef. The art and jewelry displayed constantly changes, and its always fresh and exhilarating. There are also aromas in abudance,high quality hair products,marvelous soaps and fragrances. Patti is smart, funny,totally at one with the world around her, and I am inspired every time I visit. I truly believe you owe it to yourself to give this wonderful environment a try.
If you get a chance, go to this fabulous salon! The ladies there (Tina, Haze and Amy) are all wonderful, caring women! They pamper you beyond your wildest dreams! From the first phone call to walking in I was treated like a Princess! They are friendly, professional and do an outstanding job! May I suggest the Ultimate manicure and pedicure. They use paraffin wax on your hands and feet after being massaged with hot stones that release all of the toxins in your legs. What a refreshing feeling to also have the mask put on with hot towels!!- do both your hands AND feet! I can't say enough wonderful tings about this place so give them a try! The best time to go would be after lunch, around 2pm, so you get a full treatment without begin rushed. Thank you again ladies! I will be sure to come in and bring my friends next time!!! Amy Starr
I was staying at the Hampton Inn on Gravier. A great hotel that I use every time I'm visit NOLA. Recommended by the conceirge was Spa Atlantis for a nice deep tissue massage. The place was beautiful and tranquil. The staff was warm and welcoming, Zoe who performed my massage was incredible. I felt completely at ease as she worked her magic hands to take me to another place. I was incredilby happy with my service, and returned the next morning to have treat myself to a delux pedicure. Sylvia was sweet, professional, and warm. She was very detailed, went out of her way to make me feel at ease while she worked. She offered me wine or champagne, which was a nice touch. I didn't feel rushed as I did at other spas I visited on past visits. I found the prices to be moderate but well worth it and will definitely book ahead on future visits.
You must ask for Jessica. I've been to many professional hair stylists from Hollywood (I work in the film industry), and Jessica is undoubtably the best. She possesses an immense sense for detail, styles precisely as you so desire. What is she doing in a Megacuts? I should take her under my wing and set up an exclusive shop for her. Self-confident, Jessica has, without a doubt, the personality married with the skill. And believe you me, a decent haircut is hard to come by. But Jessica's work is beyond decent, it's truly wonderful. And by the way, I have no vested investments nor do I know anyone affiliated with Megacuts, but I sure found a gem called Jessica. Not many "no appointment", "off-the-street" hair cutting salons have true, and I mean true professionals! But I found one.
This Salon is wonderful. From the moment I walked in, I knew this is the place for me. The atmosphere is so soothing and elegant. They have a private waiting room with complimentary bottle water and coffee bar. The shampoo room is private and relaxing. I got color and was amazed by their stylish and clean color bar. I didn't feel crammed or stuffy as everything is set up in a spacious flow. The stylists and staff are pleasant and extremely accommodating. I wasn't rushed, the stylist did an excellent job and was very professional yet relaxed. They recently added a private nail room that is also elegant, relaxing, and luxurious. I can't wait to go back and get a manicure and pedicure. I'm telling you, once you go, you will not want to leave. This place is absolutely stunning. I love it.