Tuscan Stone Imports ResponseMrs. Menendez,My name is Keven Hicks and I am one of the owners of Tuscan Stone Imports in New Orleans & Baton Rouge. I received your post to our FB page about your negative experience at our NOLA facility and I want to apologize for our lack of customer service during your visit. I can assure you that it was not intentional and it's definately not something that me, my partner (Tommy Roddy) or any of our employees consider to be in any way acceptable. Today there is so much competition in the stone business that the only thing we have to set ourselves apart is "Customer Service". It may sound like a cliche but we really do pride ourselves in customer service and to be honest, this is the first time since we opened our doors in 2004 that I have ever had anyone complain about our service. I am deeply sorry for your bad experience and I want you to know that if you ever have another stone need I will be more than happy to meet with you and walk you around our yard (either in New Orleans or Baton Rouge). Again, I am truly sorry!!! It is not the norm at Tuscan Stone Imports!!!Best Regards,Keven L. Hicks
Serving the New Orleans Area.
From Business: At Stella Sealants Corporation, we make Cleaning and Sealing your tile, stone, counters, showers and pool areas as fast, easy and durable as possible. No matter i…
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