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Hours

Regular Hours

Extra Phones

Phone: (504) 818-1300

Primary Phone: (504) 818-1300

Fax: (504) 818-1002

Brands
Kenworth
AKA

Kenworth of South Louisiana LLC

Kenworth Of Louisiana

Categories
Truck Service & Repair, Auto Repair & Service, New Truck Dealers, Truck Equipment & Parts, Truck Rental

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Reviews

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Ray M.

09/26/2017

Overall

This has been the worst customer service I have experienced in 20 years of driving over the road 17 years as an owner operator. After already spending 3500.00 for repairs I can not get my estimate for body work I wanted to get done there. The other estimate I received from another local company was at 13000.00 So if I had decided to get my work done there it would of been about 17000.00 of service from this location. NOBODY has contacted me about this problem. I have contacted the corporate office four times and have not heard from a District manager or a Regional manager about this problem . Not only is the customer service horrible but it also is the leadership from the corporate office that seems to be just as weak. Mr. Chakraearty at the corporate office needs to be replaced by someone who can show better leadership and results with Kenworth customer service.

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