Animal Medical Clinic
4734 Magazine St, New Orleans, LA 70115
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08/30/2011Provided by Citysearch -
When I first started going to Dr. Saacks I liked him enough, but I had a funny feeling. Little did I know I should have listed to that funny feeling and run away as quickly as possible. Since I didn't, here is my experience:
Dr. Saacks diagnosed my dog with a Thyroid disease 3 months ago. He put her on a higher dose of thyroid medicine than a dog her size should be on. She became extremely frail and skinny. I called him 3 months into her taking the medication to see if she needed to be re-evaluated. He then informed me she probably should have been reevaluated already. Well, I never received any notice from him regarding that. Had I not called, I would have never known she needed reevaluation. This got me thinking, and I began to search out second opinions and I let him know I was searching for second opinions. During this time I needed a refill on heart worm medication. My dog had been tested 3 months prior by Dr. Saacks and the result was negative. He refused to write her an RX or sell me any heart worm medication because I had not physically shown him my left over heart guard pills at the previous vet appointment. At that same appointment he neglected to tell me when that if I did not show him the pills he would not give me more when I ran out.
I called 3 other vets for second opinions regarding the heart worm medication. All 3 vets, told me that was outrageous and they would give any of their patients heart worm mediation refills in that situation, they just needed to have a negative test within the prior year at their clinic.
I decided to go back to my previous vet, Dr. Nathan at Prytania Veterinarian clinic. I cannot say enough wonderful things about Dr. Nathan and Prytania veterinarian clinic. They called Dr. Saacks and tried to get my dog's files faxed over for proof of her previous negative heart worm test. Dr. Saacks was ""busy"" so I drove over there myself to pick up her information. He proceeded to chastise me, and refuse to pay a credit I have on my account with him from being charged for a medication twice within 5 days. Then once I left his clinic he proceeded to text messaged my phone telling me he would make sure Prytania Vet was going to make me do a heart worm test. Which they did for FREE, because he made such a big stink about it.
My dog's test came back negative, but what impressed me most was Dr. Nathan took much time and care to explain why we might as well just do the test to be extra safe, whereas Dr. Saacks exact words to me where, ""I can't believe you're so cheap you'll risk your dogs life over $27"". Keep in mind heart worms normally can't be detected for 6 months after being infected so my dog wouldn't even test positive for 4 or 5 more months at least!!! If you like yourself and your pet, you won't take them anywhere near Dr. Saacks and Animal Medical Clinic.
05/30/2010Provided by Citysearch -
When reading these reviews, I get the sense no one ever told Dr. Saacks they were unhappy with their services. That is the first and foremost thing to do- not run to a computer and voice one-sided complaints. There are two sides to every story. Also, blanked statements about erroneous healthcare is really touchy- you may not like the answer you hear but again, open communication with your doc is key to moving forward.
05/18/2010Provided by Citysearch -
I am an animal rescuer in New Orleans and have a well established relationship with Dr. Saacks. I used him for my own animals as well. He helped me treat, spay/neuter, and hospitalize some of my rescues who were very sick. He is efficient, caring and his pricing can not be beat. If you want a vet who truly cares not only about your animals but every animal he's your guy. I can't recommend him highly enough!
03/10/2010Provided by Citysearch -
Do not--i repeat-- do not use this vet. First impression of this office was that the vet tech was very genuine and friendly. I waited for nearly 45 minutes for the vet to show up (he wasn't even there!). When he did grace me with an appearance he smelled like weed and was considerably slow to respond to my questions and gave rather rude responses. What a waste of time and money; I will never come back here again.
07/28/2009Provided by Citysearch -
Dr. Saacks has taken care of my dog since before Katrina- my dog's entire life!
He has never forgotten my dog's name, has never overcharged, has always been patient with my silly concerns, and is a very caring vet. I suggest him to people all of the time.
05/05/2009Provided by Citysearch -
he slipped under my radar about 7 months ago. Up until today, he was ""God's gift to small animals"" Today I brought in a 7 pound cat for an upper resp infection. Evidently, his veterinary skills have deteriorated , as my cat escaped while being ""restrained"" by him and his tech. I was astounded- he just got indignant and advised me to neuter my cat immediately - ( suggesting... excessive testosterone levels in my still virile cat resulted in his technical ineptitude? ) I was then informed that he didn't accept checks. Fortunately, I had the cash to buy my cat out of veterinary hostage. However, he has withheld his antibiotic, and so I must return tomorrow when the bank opens.God's gift to animals! No. Just an Animal
01/09/2009Provided by Citysearch -
Absolutely would not recommend this vet. Between myself and my family we have brought several pets, both cats and dogs, for a number of ailments and he has proved to be utterly imcompetent every time. Not only is he imcompetent but he is also rude and careless too and to top that off he is OVERPRICED! And BEWARE of any prices he gives you over the phone because by the time the service is over the price has tripled! He has made it very clear that this is only a job to him and he does not care about animals. I have brought rescues off the street in desperate need of medical attention and all he sees are dollar signs. He is an absolute creep! Do not waste your time with him!
11/25/2008Provided by Citysearch -
I have gone to this vet twice in the past year. Both times they were prompt, but when it comes to the prices I became a bit uneasy. New clients are asked to fill out paperwork, like all doctors, but when asked what my profession was... i began to think that maybe they were charging by what sort of income i was making. Other than that, I felt that they're services were sufficient.
07/15/2008Provided by Citysearch -
The ""clinic"" is awful, unfinished and unhygienic. There is no staff. Vet sent my animal home highly sedated after a simple dental procedure and we spent the entire night with the animal, terrified that he would pass out in his water bowl or fall down the stairs. Over priced for inadequate service. Totally misdiagnosed a serious issue with one of our animals and we had to take her to a decent vet to get proper care, thus paying twice and causing the animal undue stress. .
06/02/2008Provided by Citysearch -
I went to the Animal Medical Clinic for the first time after finding it through Google and reading good reviews about it. Unfortunately, my first visit there will be my last. I found the doctors gave poor customer service, rushed me and my pet through our appointment, and did not explain anything to us, including the exam and shot they gave my pet. While I went into the office thinking my pet had one particular health problem, they said she didn't but didn't explain why not. Then they said she had a different problem with little explanation of why they thought so. It made me feel like they were finding things wrong with my pet so that they could hustle me for money. Ultimately, they might not be dishonest people like that but their lack of communication made me feel that way. It would've helped and been a much more enjoyable experience if the doctors had simply explained to me what they thought my pet's health condition was and why they were recommending certain steps be taken to keep my pet healthy.
02/27/2008Provided by Citysearch -
I really appreciate Dr. Saacks services. It is obvious he loves animals and is not in this business for the money. My cat needed tranquilizers to travel, but only a few...instead of making me buy 10 and charging me, and just gave me what I needed at no cost. Plus, it's not often you find someone who owns their own business and is a doctor that answers the phone himself
11/15/2007Provided by Citysearch -
My dog is 16 years old. Part of that is great genes part of it is great veterinary care. Dr. Saacks is a real neighborhood Vet with old school values. My dog has been going to Dr. Saacks since he started practice on Magazine st. I'm glad to say he was open not long after the hurricane so I could stay with a Dr. that knew my animal. He's taken care of my Aussie as a walk-in even when I was just stopping by to make an appointment. He has always been very accommodating and thorough.
After the hurricane my dog developed a pretty serious skin problem partly due to stress and fleas. Instead of giving her lots of really expensive medicine he recommended a diet change. He put her on an all organic food, Solid Gold HundenFlocken, that healed up her skin problem and with proper topical flea meds she has not had flea problems again. I've researched the food and also worked in healthfood stores for about 10 years. It's the best food for my dog on the market.
09/18/2007Provided by Citysearch -
My animals (3) have been treated ""as a number"" by many vet offices, especially in the uptown area post-Katrina. The one thing I truly found outstanding about Dr. Saacks was that when I called to schedule a consultation (upon a recommendation) I was not immediately asked to hold and then wait a significant amount of time for someone to return to the phone (and when I say significant, I mean more than 5 minutes - I can call back!). His manner is down-to-earth and friendly, his staff is attentive to detail and even recommended a grooming (I'm sorry-to-say) badly needed at a resonable price. I will return.
06/13/2007Provided by Citysearch -
Dr. Saacks is a easy going veternarian who has great office hours and fees unlike some of the other veternarians who are very costly in this area of New Orleans and the Westbank, He is the 7 Vet I have gone to and I must say he is the one I will never change. He treats my poodles with the perfect attention and morals I would expect from a veternarian. Why can't they all be like him?