They are scam artist!!!!! Will keep your property and then say you abandoned it. For over a year they had my MAC repairing it with me constantly checking in it and still have it tryin to charge me $2000 for a MAC I paid about $1300 for and for repairs that they say would cost me no more the $600!!!
I was advised the repair would take 2-3 business days. I recieved a phone call less than 24 hours after I dropped the unit off advising me the unit…
"I SHOULD HAVE LISTENED"I WAS GIVEN A RECOMMENDATION BY BLACK & GOLD TECH BEFORE I PURCHASED MY COMPUTER ABOUT WHAT SPECIFICATIONS WERE NEEDED TO ACCOMPLISH MY TASKS, BUT BECAUSE OF MY FINANCIAL SITUATION AT THE TIME, I DIDN'T DO THAT. I HAD TROUBLE WITH THE MEMORY BEING TOO SLOW FOR MY PURPOSES, AND I HAD PROBLEMS CONNECTING TO THE INTERNET. I COULD NOT GET MY PROVIDER TO SERVICE ME QUICKLY. FORTUNATELY, BLACK & GOLD WERE ABLE TO ADD MORE MEMORY AND CONNECT ME TO THE INTERNET AND OTHER DEVICES VIA WIFI. IT PAYS TO LISTEN TO THE EXPERTS. I WOULD DEFINITELY RECOMMEND THEM.
Wow, Black and Gold Technology has the best service I've ever experienced! Not only are the prices very affordable but their attention to detail makes every penny worth it! The staff is one of the most friendly I have ever had the pleasure of meeting too!!! Black and Gold Technology deserves every star of my 5 out of 5 stars, and more!
Black & Gold's service is top notch! Their technician is personable and takes the time to explain the problem and ensure that the customer understands everything that was done. I especially like their house calls. One cannot put a price on having someone come to your house, check EVERY computer system, and ensure that EVERYTHING is working properly! Definitely a 5 star business!!!!!
the service is great he explains everything to you walks you through it i had alot of problems with my unit and he was right there to help i had a bad unit and he helped me with the company and got it done i reconamend them to everyonr
I am a new and very satisfied customer after Brian exceeded my expectations, repairing my laptop and going the extra mile to help me get the personal settings exactly as I prefer they be, ETC. Customer service? You bet! I was given undivided attention while I explained the problem which Brian promptly remedied and for a most fair price---especially considering the fact that the most time consuming part of it all was me hanging around to personalize my settings! For New Orleans, especially, Uptown Computers is a diamond in the rough! Shine on beauty, shine on!