The pharmacist, Mr. Ruston Henry is one of the nicest, easy going, always willing to help & assist, type of person I've met while shopping at USA Market on Morrison and Crowder. The pharmacy is in the back to the left as you walk through the front door. He has a team of techs that provide that same warm fuzzy feeling when assisting you. That's the feeling I get when I drop off and pick up my presriptions, warm fuzzies and personable, like way back in the day when neighborhoods where families and every businesses knew everyone by first name. What really impressed me was after dropping off a prescription to get filled and I was pressed for time, I took a stroll around the grocery and realized I recieved a text about 10 minutes later. It was the pharmacy, letting me know my prescription was ready for pick up. Yes indeed. I was truly impressed and I didn't wait long. So I decided right then and there, I found myself a new pharmacy. Dropping off another prescription, since I knew it wouldn't take long I sat at his window (waiting area) noticed that everyone that had transactions with the pharmacist was greeted personally, on first name basis and he remembered last times with each customer. That made me feel proud that I made the right decision when choosing this pharmacy. Those other "commercial" pharmacies can't match to H & W Drug Store. There's no comparison with the quality of customer service, feedback, warm fuzzies, all around wholesome feelings you get from H & W. GOLD STARS FOR YOU AND YOUR TEAM, MR. RUSTON, THEY REPRESENT YOU WELL.!!!!!!!!!!!!!!!!!!!!!!!
Normally I wouldn't review a pharmacy, but having gone there twice a day for a week, I have a few tips. The lines tend to be looong and slow. Not sure why, but here's the trick. There's a side cashier to the left of the door when you walk in. At first glance it looks like a photo desk, which it is but it's also a full-service cashier they tend to always have someone at. Last time I was there there was literally a 15-person line up front. After waiting a bit, I said forget this and went to the side just in case -- nobody there! Except the helpful cashier who had me on my wait in a minute.
GETTING MY PRESCRIPTIONS FILLED WAS FAST AND EASY. HOLLY LANDRIEU IS A TOTAL PROFESSIONAL WHO IS BRIGHT, ARTICULATE, DEDICATED TO HER PROFESSION AND VERY PERSONABLE WHEN INTERACTING WITH HER CUSTOMERS. I GIVE HER A FIVE STAR RATING! :D
The Staff is very knowledgable and the service is very fast, maybe a 10 minute wait tops! I will be going there every month for my medication!
The customer service I get there is second to none this reminds me of the old time corner drug store
walgreens I love it's convenience