Stopped in to check out harnesses for my dog. The girl that was working was extremely helpful and fitted each harness I was interested on my dog. She swore by one that connected in two places, I thought it would be too much work, but she put it on, showed me how(it turned out to be quite simple), and when I tried walking my dog around I was sold. She even stood across the store with a treat to really get him to pull and I couldn't believe how much control I had over him. Really helpful staff and they have some pretty cool toys for dogs too, when I have more time I'll definitely be back to shop around in there more.
I started going here about a year ago, after a really bad (dangerous for dogs) experience elsewhere which left me pretty wary. I worried for nothing. My dogs are so well cared for there!! They are happy to go in, they come home relaxed and tired. The staff know my dogs, and my dogs are always so happy to see them I know they look after them well. Gianna has groomed my dogs a few times now and always does a fabulous job, and always call if she has a question.
These guys are like family to me and my dogs. I have two dogs that frequent Canine Connection and we've been going for about three years now. The staff knows their personality quirks and even the brand of food they eat. When I pick them up from boarding I get a full report on how they played, how they ate and if they had any issues. My dogs get excited as soon as we turn onto Tchoupitoulas and when I hand their leashes to the staff, they don't look back.
Cheryl just has a great connection with pups. We have aggressive pups and she meet them...stood firm and in 5 minutes calmed them. I wish I could do that. Kim