New Orleans, LA Diva Spa Salon

I have been to this salon twice. The first experience was GREAT. My stylist was incredibly professional and attentive. I paid about $80 for highlights ($65 for the service and $15 for the tip). I walked out with radiant platinum highlights that lasted for several months. When I returned yesterday to repeat the treatment... What a disappointment! First I called to re-schedule my appointment and the stylist had completely forgotten about it or had not even entered it into her calendar. Then when I arrived she disregarded my request for PLATINUM HIGHLIGHTS and began applying color DIRECTLY onto my roots. Because she had already started I let her finish applying color to the bottom layer of my hair and she used foil for the top half. After that I noticed the treatment was not the blueish color of bleach (My hair is dark enough that does not lighten with regular blonde dye, every stylist I have gone to in the past has picked up on this). When I asked her if this would leave my hair a platinum color she shrugged off the question. When I saw the finished product my roots (top and bottom) were completely ORANGE!!! I was incredibly frustrated and the stylist refused to acknowledge her mistake. This woman completely wasted my time, ruined my hair, and refused to refund or correct her mistake. My review is really just a reflection on the poor customer service of this salon. Anyone getting their hair done wants to be treated like a valued client and this is certainly not the case at this establishment. Overall I am so disappointed with my last experience that I would advise anyone to really think before they go there. If something bad happens to your hair, do NOT expect the salon to take any responsibility.

we've been customers in this place because of Glen, He used to cut the hair of every member in the family, my girls loves him, my son and my husband -both - are very 'particular' about the way they want their hair, and only trust Glen for that!Today we went there and they told to us h's no longer working there, and we left...Then we drive to the Super Cuts that are located around the corner on Jefferson (where Walmart is on Harahan) and, we were so Happy to find Glen there!Other ladies at Mega Cuts are nice and do an okay cuts, and definitely we feelsso much confortable with Glen's way to works!so, here we are now... on Super Cuts, following Glen!:)

My experience at Color Bar Salon was great! Everyone was super friendly and professional! Holly did a wonderful job on my hair, I get so many compliments on it! I highly recommend this Salon!

I loved my experience at Tru rootz and I would recommend them to anyone.. Very professional experience and I will be back again

Steven is hands down the best stylist I've ever been to! I started going there just over a year ago, and my hair was bleached out, breaking off and just in terrible shape. He gradually transitioned me to a beautiful dark shade of blonde with highlights and I love it! My hair is now thick, soft, healthy and fabulous! I will continue to go there forever!

To all that orders from these people you had better not because they will charge your credit card more than they are suppose to and then get their product back.

Excellent salon! Thank you Kelly and Dallas! I felt like a celebrity! The environment is relaxing and spa like. Service was awesome from my initial phone call (to ask if they were comfortable with natural African American hair) to the complimentary beverages and final style. These guys are great. I called and made an appt. because I wanted to switch from my natural state to something sleek for my look that evening. Did I mention I probably have the hair of 2 1/2 persons? They went to work and took the time to blow out and flat iron my hair to soft and shiny perfection! Felt like I was at my home stylist...great conversation and great people. Even my patiently waiting hubby felt at home, he was also thoroughly impressed! Thanks Dallas and Kelly. You are a master at what you do! Debbra & Eric

I just came back from getting my hair cut from there and the lady was so rude .. I didn't catch her name but the other lady was just as rude I had fairly long hair , it was about to my butt & I wanted to just get like 2-3 inches off ... well she cut like 5-6 inches off & now it's just past my shoulders :( when I said I wanted layers, she told me she couldn't do it & had a attitude , I also told her I wanted bangs that were long enough to be tucked under my ear & once again she had an attitude... I will NOT be going there ever again & I don't recommend this place to anyone !!

If I could give no stars I would. This was absolutely the worst experience of my life. I was made to feel uncomfortable because of the color of my skin. I asked the girl to make me look pretty and she maDe me look so ridiculous I had to take the hair out. The closure is completely unusable after she hacked at the front. She asked for full payment knowing I looked terrible and her coworkers and other clients in the salon laughed at me. She then refused to take it out and fix it without further payment. I have never felt so embarrassed and humiliated in my life. on top of all of this she stayed on her phone the whole time I was in her chair talking about Personal drama. When I went to another person to remove her ginormous mistake, they were shocked to find a tangled mess underneath the insane amount of hair she had piled onto my head. The string was knotted and my braids were not done well at all. Needless to say I will never be going back and you should avoid this place at all costs.

Worst salon experience I've ever received. I'm from out of town and called the salon 3-times to set up an appointment and confirm price. The receptionist was friendly and attentive. The stylist was nice, but over processed my daughters hair. Did not consult with her as to what she wanted and her blonde hair is now ghost white. But the worst part was the owner. She is a total flake. I watched her halfway finish a client's dreads and send her out looking a mess. The poor girl said, "Can you at least fix the top? I told all my friends I was getting my hair done." I was overcharged by a substantial amount and when I disputed, she threatened to call the police. After further discussion, she did in fact call the police! In an effort to salvage the visit with my daughter, I paid the overcharge and left. I'm so upset by this I have retained an attorney.