I just phoned this location to check and see if they sold an item. The Geek squad employee that answered the phone was the epitome of unprofessionalism. He refused to say who he was and hung up the phone. Hhgregg and Amazon.com should be getting a lot of business from these people.
I work down the street from this Rouse so I shop at this location several times a week. I have to say, the best employee there is the older bald guy who usually takes care if the wine/liquor area although I've seen him working in other departments. He is so sweet, patient, and helpful. I often see managers standing around the store having conversations about thing that aren't always work related. And only once has one asked me if I needed help after observing me walk back and forth in search of an item. Be careful with the produce. There is no quick selection of fruits and veggies because you will often find something rotten. Avocados are usually either rock hard or so soft if you squeeze them, they burst. I've had a friend purchase a few frozen items that had mold on the food once defrosted. Granted, out of thousands of items something like that could happen and staff wouldn't know because it's packaged, but the produce is so obvious. Perhaps if managers offered up a little more help to those poking around produce they could push some sales so we aren't forced to pick through rotting as wilted items.
Went to look at a price on new appliances. Not a single person asked if I wanted help. ( They were not busy ) I asked a man for help he said I'll be right with you ( he never came back after 5 minutes ) So I left. Best buy in Metairie is sooo much more hepful