What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Where do I start? Brought my car in with the ac not cooling. Three weeks later, they still have the car and I have to contact them repeatedly throughout that three weeks to get updates. Final call I was finally told the car was ready. Over $700 in repairs to the ac. Two days later driving the car home from work and the ac goes out. Call to let them know so I can bring it in and the guy tells me not to bring it in until Wednesday because they are “busy.” Now the car has been there a week with no communication AGAIN on their part. I call to find out what’s going on and they say they have checked it twice and it’s working. We need to bring it back when the ac isn’t working. I tell him that’s exactly what I tried to do on that Monday and was told you were too busy and now the car has been sitting there for a week and no one even called to tell me to come pick it up. Now, went to go pick up the car and talk to the owner, Roger or Robert, honestly can’t remember because I’m so annoyed. My husband leaves with the car while I’m talking to him. No real apology from the owner, just blaming someone who he said he fired because he is ruining his reputation, which I don’t believe for the sole reason I had to call to check up on my car and received no communication from them. If the guy was so horrible and making your reputation so bad, you should have been going down the list of vehicles in your garage and make sure everyone was being taken care of and updated on their car’s situation. When I get home, I have the pleasure of learning the AC stopped working as my husband made it home. I call them to let them know this. 1 month wasted. 93 degrees outside. No apology. Roger said he is leaving for the day and to call him tomorrow, not he’ll call me and he will make it right. If you want an ounce of customer service go anywhere else. I plan on getting my money back and going somewhere else. Sure will be nice to sweat out this week driving to work. Thanks for nothing, Wren’s.
After telling us it would be $270 on top of the warranty charges of $534 to repair a radiator on my wife's 2010 Town and Country, they returned the vehicle in the same condition they received it only I was out a total of $800 and still didn't have a car that would drive with the same problem it was brought in for in the first place. To date no returned call from management. Please save yourself time and money stay away from these thieves.
HORRIBLE experience!! Wish I would have read the comments before calling him. Made an appt and waited for him all day. He never showed!!! He sent a text and said, "sorry, i got busy!" Very unprofessional. Will post to as many places as possible so no one has to deal with him. Rodney is his name.
I just LOVE this Place! We took advantage of a great deal going on right now, for their 67 Anniversary Celebration Sale. Seems like tons of Jefferson Auto 'Services' are only $67 each. So we took advantage of a front brake job for only $67 for everything, while I was their for some emergency work, ( which they took care of really quickly) thanks again, MAC~
This place is very bad; they seem to be going on the reputation of the former owner who was the father & supposed to be a real legend for caring for his customers. The crew is so negative, lies all the time, promises to do what you request, then do only what they want. Then they charge for things you didn't request & told them not to do. Also double charged for things. When I told them that I need the overcharges to come off of the bill, they told me that they would be starting to charge me storage fees until I paid them. I filled out a report against them online with the Attorney General's office & got some money knocked off of the bill, but the rest they ignorantly refused to take off. I got the car only because I was afraid they would do damage to it since it was somewhere I had no knowledge of. Sure enough, I discovered they didn't do something right so I had to pay another $460 to another mechanic to remedy the situation. Losers & thieves they are. I grew up as a mechanic's helper & explained this to them over the phone before car was towed in, as well as when I spoke to the mechanic over the phone. But they don't care about the customers. Don't trust them.
Nothing but good things to say about Jefferson Auto! a guy named Josh fixed my car while i was waiting! Could not ask for better service, the price was fair and I got to eat popcorn and relax with my phone in their waiting room, nice
If I could I would give them 0 stars. The staff is unprepared the type of work they do is poor and be lucky if you get your car in this shop with and issue and they don't end up returning it with another one just so they keep charging u more money .. so if u want to save urself some headaches pick another shop
I called Preston's Car Repair on Wheels to change my flat tire to a spare tire. Mr. Preston was very professional and came quickly. He did an excellent job at a reasonable price. I am so glad I called him. I am definitely keeping his business card in my wallet and will use his services again.
Jefferson Automotive Service ROCKS with the $5 New Tire Sale - over wholesale cost. Free Shuttle Service & WE FIX DAT while you wait! Ask for Josh or Kayla 901 SHREWSBURY RD JEFFERSON LA 70121(504) 837-3721
Extremely poor customer service at the checkout. The cashier was so busy back chatting with the store manager that she put my ice cream in with the hot chicken box. I promptly removed it and asked her to put it in a separate bag along with the cold drinks I was purchasing. It took her about 10 seconds to do that as she still wasn't concentrating on the customer, but more back chat with the manager. Very unimpressed!!!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.