Great service and cheap rates the driver was very nice and was there very fast this is a good company I highly recommend them
I needed a tow and the guy came all the way from west wego La , to the CBD area and gave me a tow. Terrell and His Wife are very nice
NO STAR FOR ME---ONE ONLY SINCE REQUIRED. CLASSIC CASE OF PREDATORY TOWING I'VE EVER ENCOUNTERED. THIS COMPANY PREYS ON APARTMENT COMPLEX RESIDENTS IN THE MIDDLE OF THE NIGHT SINCE THEY KNOW THE VEHICLE OWNERS WILL MORE THAN LIKELY BE SLEEPING AND UNABLE TO STOP THE TOW PROCESS. THEY TOWED MY VEHICLE FOR BEING DOUBLE PARKED SINCE MY TIRE WAS ON THE YELLOW LINE SEPARATING THE TWO PARKING SPACES. THIS WAS DONE BETWEEN 12:30 AM AND 6:00 AM. ADDITIONALLY, THEY ONLY ACCEPT CASH. AS IF THE AVERAGE PERSON HAS $200 CASH LAYING AROUND. WHAT A SCAM.
I agree with the other reviews--I waited three hours beyond the time they said they'd come, and every time I called they put me off with BS excuses. The driver even told me his truck had been hit by an 18-wheeler and he was waiting for the police! Totally unprofessional.
Mitch, the owner is horrible and rude!!!! He thinks he can talk to people any kind of way! He has zero customer service skills! He approached me with a rude, condescending and arrogant tone from the beginning! Since I didn't oblige to his orders, he decided to verbally assault me and flick me off. As if verbal assault was not enough, he decided to bring race into it! He then tells me that I deserved it. Sir that doesn't work on me. I refuse to publicly argue with anyone! Maybe if he approached me with respect the situation could have been resolved without me having to write such a bad review. Bring your money elsewhere to someone who actually appreciates your business!
Charles is AWESOME-so kind and helpful. He got my tire changed and got us back on the road in no time. Thank you, Charles and BM Towing!!!
Absolutely the rudest/ignorant driver( chad) actually wanted me to back up my vehicle onto the flatbed!!! Stay away !!!!#
My paint on my car was starting to oxidize(fade) and everyone I went to said I needed a new paint job on (2011 Maxima). I went to Rony's to have a paint job done and he let me know that I didn't need one and that he could fix my paint. Not only did he fix it but he delivered my car to me because I was unable to leave work. the service was exceptional and I couldn't wait to do this review.
I wish I could give them a negative rating, they illegally towed my car from my apartment Bc of a No handicap tag..which is clearly hanging in the window. Then the lady who answers the phone is RUDE, there is nowhere to sit, I had wait for over 2 hours outside in the cold. Until someone from the apartment complex I live in pays them. Not to mention I missed a whole day of work Bc of someone else's mistake.
Arrived in less than 30 mins after i call and only charged 85 dollars. Driver was nice and very informative about what was wrong with my car..