I refuse to even rate this operation only doing so because I have to!!! My refrigerator went out and I was in desperate need of a repair man FAST! Thought I was lucky this company came to my rescue. Small guy with big attitude showed up, didn't even open the refrigerator, sat on the floor fooled around a bit, said I needed $1100 worth work!! Paid $108.65 for that crapy opinion. Another company come out...It was just the thermostat. Don't bother with these guys. I am going to the BBB to try and get my money back!!!
4400 Veterans Memorial BlvdMetairie, LA 70006
Wherever you bought it, we'll repair it.Schedule Your Repair
Excellent Sears riding tractor lawnmower service and excellent service tech, Mr. Bill. Purchased a Sears LT 2000 in 2012. When the original warran…
19. AAA-1 East
Serving the New Orleans Area
From Business: No Service Charge with Repairs! Emergency Service Available, Financing Available, Serving St.Tammany Parish Over 20 Years! Licensed & Insured...give us a call for…
Ordered a washer timer from sears parts, shows up a week later, no packing in the box, timer bounced around tearing up the inside of the box and des…
Capital Appliance came out in Dec of 2017 to look at clothes dryer. Parts were order and receive on Jan 4th 2018 and so I am still waiting. Paid a $100 deductible. They have refuse to return calls when you leave a message and now the voicemail stays full. It seems to me it is a scram going on because you cannot get any one to answer the phone any more. The parts was delivered to their business and my dryer still do not works. That is poor business relations and poor customer service. I have been waiting over 2 months and I got zip nothing. Now April is right around the corner.
The people in the New Orleans warehouse were great, as well as the delivery persons Scott and Randy, who were so kind, careful and quick. Gayle Christensen Mann
Please BEWARE! Please BEWARE! I notified Capital Appliance Repair to repair my washing machine. Contacted them it took them 1 weeks to return my phone calls. Technician finally came to look at the appliance found out the issue and order the parts. After I wasn't contacted after 5/6 days, I call the technician he reference he forgot to order the part. I call talked to the Manager/Owner he was very disrespectful and hanged up the phone in my face. I return the called asking for a refund with the owner and repeatedly he was disrespectful and hang up the phone. I contacted my credit Card company told them the situation and immediately they stated (No Doubt) Mr. Jeff we'll refund your money.
Very quick service. Leon was awesome, let me know everything that was going on with my fridge, I highly recommend them
If you are considering hiring Capital Appliance Repair to fix your appliance, BEWARE!I hired this company to fix my gas oven. They came out an attempted to fix my oven but did not have the right part. I paid them $286.67. They would order the part and install it. Two weeks past and I received a call that the part had to be special ordered and it would take 3 more weeks. I agreed.After 5 weeks I called the company . They told me that the part was not available any more. So, I asked for a refund. It would take 2 more week to process. My original check was cashed the day after I gave it to them. I waited for my check and when I contacted the manager, she told me that it was mailed to the wrong address. When I demanded to receive my refund, she offered to bring my money in cash. Again, they did not show up at the scheduled time.I called again and demanded my refund. They did not fix my oven. I had to purchase a new stove/oven.I directed them to send me my refund as a money order. They were told to scan the money order and email the picture of the money order to me before mailing the money order to me . I verified my mailing address with the manager several times. I received the scanned copy of the money order….that was 4 weeks ago
Great Staff! The experienced tech, David Martin, was forthcoming and honest with his assessment. They were quick in getting here and fixed my dryer the first time out. I would highly recommend them! Steve Sicard
Horrible HorribleI paid $320 to Jack for 2 hours work knowing it was too high. He was there, I had the cash and wanted the repair. 9 weeks later the screws came loose. Over the next 40 days 12 text, 3 ignored calls, called from a different number - he answered. 5 promises to come repair and 5 NO SHOWS / NO CALL So ridiculous that I wrote a transcript of all contact. 17 days after the last broken promise-I give up.
One given 1 star because required - shouldn't be a star at all! Said he made repair - never checked to see if fixed. Said he came out 2nd time to make repair, but cameras show otherwise. Still not fixed and now claiming it is a different part. Rip off. Don't waste your time.
Nearly 1 month to get them to replace a part I could order online from Bosch myself. These guys are not capable of working on modern appliances. They don't answer their phone they take way longer than they say they will and are very rude when you do get them on the phone.I waited over 3 weeks for a part that was to take 5 -7 days to get and install. They are either understaffed or just don't know what they are doing. The comical part is their diagnostic fee was more than some of the larger repair shops charge. DO NOT HIRE Accardo's