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Best Quality Car Repair & Customer Service in the Area

General Info
At Car Connection, we can take care of all of your automobile repair needs. Since 2001, we have been providing full service car repair and maintenance services to New London, CT and the surrounding areas. We will do all the necessary work to keep your car running like new. With experienced and trained technicians, we have the knowledge and skills necessary to ensure your vehicle receives the best possible care.
Business History
Been in Business since 2001.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Primary Phone: (860) 442-4661

Services/Products
Tune Ups - Batteries - Suspension Repairs - Lube & Oil Changes - Light Electrical Repairs - Alternators and Starters - Front and Read Axle Service - Shock and Strut Replacement - Heater Service and Replacement - Engine Repairs and Replacement - Automobile and Light Truck Brakes - Manual and Electric Window Repairs - Radiator and Cooling System Services - Exhaust System Repairs and Replacement - Automotive Computer Diagnosis and Repairs - Manual and Power Steering Gear Repairs and Replacement
Brands
The General Investment Co.
Payment method
debit, all major credit cards, amex, visa, discover, mastercard
Amenities
We Rebuild, Replace, and Service all Automotive and Light Truck Automatic Standard All Wheel Drive Transmissions, Transfer Cases, and Differentials
AKA

The Car Connection

Categories
Automobile Body Repairing & Painting, Auto Engine Rebuilding, Auto Oil & Lube, Auto Repair & Service, Auto Springs & Suspension, Auto Transmission, Automobile Accessories, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Shock Absorbers & Struts, Used Car Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Specialties: Domestic Cars, Garages

Reviews

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Linda S.

10/04/2018

Overall
Expertise
Professionalism
Promptness

We were 50 miles from home when our classic 1988 jaguar XJS V12 overheated. AAA towed us to Car Connection. Ray was just terrific — diagnosed and fixed the problem within an hour and charged us way less than he could have under the circumstances. A nice guy — honest, friendly, hard working, and knowledgeable. Highly recommend Car Connection!! If you live closer than we do, lucky you!!!

Amber M.

08/23/2016

Overall
Expertise
Professionalism
Promptness

When I look for a repair shop for my car, I look for one that is honest, fair, and does quality work. Ray at The Car Connection possesses all these qualities.

Hunter P.

06/28/2016

Overall
Expertise
Professionalism
Promptness

I have been a satisfied customer of The Car Connection for a year now. I've had a variety of work done on my car and everything is always done on time and at a reasonable price.

Bree K.

03/18/2016

Overall

Reliable and honest. The do great work. I always go here for my inspection and brake work. They get the work done quick.

Ronn T.

02/18/2016

Overall

Car Connection is great. I have already recommended them to my friends and family. The prices are great and the staff is very honest.

Dianna T.

03/13/2015

Overall

When I needed a mechanic I could trust to give me a great value and have integrity, several people mentioned The Car Connection to me. I figured I had to check it out. That was a year ago. Now, I won't go anywhere else. They're honest and do good work.

Pat W.

02/11/2015

Overall

I had them do my oil change for me. They were quick and had great prices. If ever my car needs other repairs I will definitely go back to the Car Connection.

Heidi M.

10/01/2014

Overall

Always communicates what the problem is well and gives me options to solve it. Doesn't try to sell me on expensive work.

Wade N.

08/22/2014

Overall

Whenever a friend says they need work done to their car, I always recommend The Car Connection. Ray is friendly and honest.

leahlord60

07/31/2013

Overall

The service here is honest, fair, and personable. They do great work and I wouldn't trust anyone else with my car.

hoped20

06/11/2012

Overall
Ray has always done great work...

Ray has always done great work and I keep going back because of how helpful he is! I won't take my car anywhere else. Everyone there is honest and reliable and I can't thank them enough for always helping me out.

BryceG792

06/11/2012

Provided by Citysearch - 
Overall
They are very fair and honest here and

They are very fair and honest here and that's why I keep coming back! The staff is always friendly, I've gotten to know them all really well over the years. It's a great place to go.

tracescott

06/08/2012

Overall
Ray is a great guy and I can a...

Ray is a great guy and I can always count on him! He does great work and it never takes long at all. It's guaranteed to be good work.

LuluB963

06/08/2012

Provided by Citysearch - 
Overall
I always go to The Car Connection to

I always go to The Car Connection to get my oil changed. I'm very happy with the service I get there; it's very personalized. They are very honest and fair.

ractsrd

12/11/2009

Provided by Citysearch - 
Overall
Best Mechanics In Town

Ray and his staff are nothing short of outstanding! They have always been able to quickly diagnose any type of automotive problem and repair them quickly with expertise and very reasonable pricing. Possibly the best kept secret in the automotive repair field in the area, I highly recommend them!!