What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2096 Jericho TpkeNew Hyde Park, NY 11040
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
163 Herricks RdNew Hyde Park, NY 11040
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
1175 Hempstead TpkeFranklin Square, NY 11010
From Business: Mid Valley Collision in Franklin Square, NY serves customers in Serving The Community. We offer services in Collision Services. We specialize in Domestic in Servi…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Crooks. Told me he would have a tow truck in 45 minutes. 3 hours later still no truck so i canceled. Told him i didn't need it anymore and he still charged my card 500 dollars. DO NOT USE THIS COMPANY
Best car service i have received in a very long time. Not only were they quick and efficient the staff was friendly, honest and direct on what my car needed to perform its best.
A Shear Disaster. Thousands of dollars lost after the car was not properly fixed while during a standard repair of the alternator. The car just came off the 60,000 mile warranty - All of everything was working, fluids all ok etc... I get a call from the owner of the shop [dave] that the car will not start. States that "we" do not know the problem. They request a Volvo tech to get involved. I am dumbfounded... I ask them politely to tow it over to Volvo. Volvo says that the engine seized. I come to learn that the D&S tech didn't manage the belt placement on this simple repair -- it turns into a $6,000 engine replacement. It turns out to be a horrendous nightmare @ D&S Auto. I have no choice but to repair the engine. The owner states he will participate with the repair cost --- then says...he has no money. I have the bear the entire cost and the shop gets away scot-free. I would strongly advise not to get involved doing business with D&S Auto.
I had a really bad experience for auto repair. He was unable to diagnostic the problem. He suggested to change something else which was not required and he charged more than double than other auto fixes. His attitude is just to make money. He kept trying to misguide me and asking me for other fixes which were not required.I think he don't have good experience and still wants more money. His attitude is just to survive for today and don't know the customer value or satisfaction.
The manager is fair and honest. He does not try to upsell unnecessary work on your car. I trust him more than the authorized dealer to perform the work as required.
Was Broken down on the Cross Bronx Expwy and they saved me a ton of money, got me off and brought back to their shop, courteous and professionals got me back on the road in no time
I was driving thru New York headed to New Hampshire and I broke down in white plains ny. Lakeville towing came out, towed me to their shop, got me a great rate on a hotel room and repaired my truck...Marc and Susan were great! All the guys were professional and courteous...I highly recommend these guys and girl if you ever need help with a heavy duty tow or repair.
After picking up my caravan from them the tire rolled off while driving with two of my children in the car. They hadn't put all the bolts back. Something horrible could have happened to us and not only do they insist we still pay for the shoddy job, Ricky's wife leaves harassing and unprofessional voicemails on my phone.
I've been a customer since 1996,peter was the manager then &he still the manager to this date, I trust him an his staff to do a great job on my car I would reccomend this location a100% like sts moto says it's a trust thing & I trust peter & his staff to work on my car����
I would like to give it "0" stars. Horrible experience. Just Horrible.You can walk or push your car with less aggravation. Just as close to highway robbery as possible. I called my auto club, they called them, gave them a PO, and they were to send a tow truck. The guy in the office calls to say we will come get you, where do you want to go? I say to my neighborhood garage. He offers to have it towed to his garage, and "have it ready by AM. I said no, I need it to be where, I basically "roll out of bed" and have it there. He offers to fix it right away and drive it 20 miles to me, I decline, and say I need it towed near me. He tells me "Gary" will come in 15 or 20 minutes, and gives me his number. flash forward 90 minutes later, still no truck. I call the main # AND ASK WHERE IS MY TOW? He NEVER dispatched the tow truck. He said something to the fact that he was already there, No, Never Came! I called "Gary" the driver. he said was never given the call, but could be there in 10-15 min, was just leaving LIJ, and was on the LIE. I called the auto club and said they never dispatched the tow truck, she said the man in the office accepted a PO, and had a contractual obligation to get me, it wasn't for them to negotiate with me where the car was or wasn't going. I had up to a 100 mile radius. I call the driver after another 15 minutes, he doesn't pick up. I call on my son's phone, doesn't pick up. I call the auto club they call the company and patch me through. I ask him where he is. he lies and says he is down the road, I know the road from beginning to end, and ask him, where exactly is he, doesn't know. I ask what do you see? houses, stores, Burger King, Td bank?. He vaguely says a park, I say "Oh, you are near this park, and you should be here in 20 blocks" I don't think that is the right park, he says, I say it is the ONLY park on this street. what else do you see?, then the call was "dropped". I start looking for him, in the direction of where he SHOULD be coming from, finally he speeds past me from the other direction, passes me 3 more times, and tells the dispatch he 'can't find me" Hello, I haven't moved in close to 2 hours, if he opened his eyes, and paid attention to where I said I was, I was exactly where I said I was, in the parking lot at the intersection. He calls dispatch and says he wont take me because I am irate. I have to promise the auto club I will not say anything else. he asks me where I want to take the car, and I say blank's garage, he says I can't go on the highway, thinking I would agree to let them take my car to their garage. Little did he know that I have a CDL, and know the law, I said you Can go on the Van Wyck, .Not a clue how to get where I wanted to go, even though he HAD a GPS. Thanks for making an upsetting night for my 2 kids even more upsetting. I plan on reporting them to the BBB, and the state. No one should have to go through such BS to get a tow, to bring their car to their own mechanic.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.