I go here because they take my insurance. BIG MISTAKE! They should be closed down for improper treatment of humans. I got a root canal and was told to have a cap put on within 5 to 7 days. I was told by welsh mountain that before I could obtain a cap my insurance company would have to approve or disapprove the procedure. The canal was done in late June. I asked on at least 4 occasions to just have the cap done at my own expense due to the concern of the periodontist who performed the procedure. I was told that was insurance fraud. What? If I am paying how is that insurance fraud? Needless to say my tooth cracked on one side...I made another appointment to have something done immediately...was told again that I need a disapproval from my insurance company. We are now deep into July. I then had to go back the first week of August because now the otheside of the tooth was cracked...and now in great pain. Was told the tooth could probably not be saved. Today I had to have it pulled by another more qualified dentist. I was told by him that they should have NEVER waited so long and had they done their job this tooth would have been saved. I am now almost 2000.00 in the whole and have lost the tooth due to their incompetence. After talking to my insurance company I was told that welsh mountain was made aware that they needed more info to process the approval but due to no response or acknowledgement from welsh mountain the claim expired and was therefor denied. NEVER EVER GO HERE....NO EXPERIENCE, NO CONCERN FOR YOUR TEETH...AND MONEY. I HAVE OBTAINED A LAWYER AS OF TODAY. So I will repost my final outcome in case anyone follows my lead in a law suit!
212 Willow Valley Lakes DrWillow Street, PA 17584
From Business: Lancaster General is a medical facility that specializes in urology, anesthesiology, dentistry and oncology. It provides treatment to patients who suffer from sle…
250 College AveLancaster, PA 17603
I started therapy in May using a walker after a total hip replacement. Thanks to all the therapists and assistants I walked out in July with out any assistance and the knowledge to keep me walking pain free. I still have a way to go regaining the strength in my hip muscles but with the exercises and stretches I learned I am confident in my recovery. Thank you.
This s by far the best Dentist office in the state, You walk in and are greeted by friendly staff that do everything and aything they can to help you. They offer a slidding scale for uninsured patients that can take %70 off my bill. They have taken care of my grandmother and made her smile and praise everyone in the office and she is far from easy to please. I would reccomend this place to anyone they are great I'll never ever go to another dentist. EVER!!!!!!!!!.
OMGOSH you dont want to know what all I'd tell my best friend about this place.... my experiences have been anything but spectacular.... specifically with the receptionists. One of them is ok, one of them gets snooty, and the other just acts like you ruin her life by existing. They have forgotten to put me on the schedule even after confirming the appt with me, I asked for a specific dentist and they scheduled me with a different one, when I ask a question they wont explain it to me, or don't know the answer and make little to no effort to help me understand. They also did not give me my paperwork to fill out on my first visit so instead of getting a cleaning, all I did was fill out paperwork in the dental chair, and had to be rescheduled. The dentist I did see seemed uncertain about what he was doing, and did not explain to me what he wanted to do. Honestly the only good things I have to say is that the tech, Joy, was very nice and much better about explaining things to me. I know medical and dental offices can be hectic, but the staff is paid to provide their services, so the least they can do is make it a pleasant experience for their patients! I will not be recommending this office to anyone, and am looking for an alternative.