CCPA

Saved to Favorites

Please contact the business for updated hours/services due to the COVID-19 advisory.

Hours
Regular Hours24 Hours Emergency
Extra Phones

Phone: (203) 204-8331

Phone: (203) 441-5222

Phone: (860) 865-0878

Primary Phone: (203) 867-5195

Phone: (203) 867-5195

Fax: (203) 867-5195

Services/Products
  • CT Scanner
  • CareCredit
  • Endoscopy
  • Internal Medicine
  • Ophthalmology
  • Ultrasound
Brands
Best
Payment method
visa, amex, discover, master card
Neighborhoods
Central New Haven, Wooster Square - Mill River
AKA

Central Hospital for Veterinary Medicine

New Haven Central Hospital for Veterinary Medicine

Categories
Veterinary Clinics & Hospitals, Dog & Cat Grooming & Supplies, Pet Grooming, Pet Services, Pet Specialty Services, Veterinarian Emergency Services, Veterinarians, Veterinary Specialty Services

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Cherokee1

09/01/2011

Provided by Citysearch - 
Overall
Not Really Informed Much

I brought my Manx Cat in the joint. On an early Monday morning. She had megacolon, a constipation problem. We were given 2 options, one spend a thousand or so, and have the feces manually removed. 2 or give my cat an enema, bring here home and see what happens the next day. We were never told it was life threatening. We chose the 2nd option. Home, later that morning, she was really, really, BAD. Hardly breathing. We rushed her back. They finally took X-Rays and found out how backed up our cat was. Also, she had fluid in her stomache. The DOC did not know what that was from. The Doctor said our Cat was dying, and even if we spent thousands there was no promise of recovery, She told us if it were,Her cat she would put her to sleep. SO, WE DID!!!!! I checked info on the web, a few days later, the sympypms our cat had were pretty much curable. If the 1st Doc took the time to do it right the 1st time. OUR GIRL IS DEAD!!!!!!!! I WOULD NOT EVEN HAVE ONE STAR I COULD. WE are heart broken.

mal1109

04/05/2011

Provided by Citysearch - 
Overall
Try Cheshire's Emergency Center Instead!

I witnessed first-hand how unethical, greedy and inhumane central animal hospital is.
A four month old Pekingese/poodle cross was recommended for x-rays after aspirating herself after she vomited. At 7:00pm, we walked through the door and they immediately began manipulating this dog’s owner into believing this dog will not survive unless admitted for overnight care. The vet stated how aspirated pneumonia kills many puppies and that she couldn’t guarantee the pup’s life even with days of intensive care. She stated “if this were my dog, I would keep her overnight” and when asked what she would rate her on a 1-10 scale she replied, “I can’t say, I’ll just give her a chance”. The office had quoted a bill for one night at bare minimum for over $1600.00 low end, $2500.00 high. I asked what medicines the dog would be receiving considering the bill listed five meds costing over $400.00. Only after being questioned did the receptionist eliminate some of the “necessities”. After the dog’s owner and I agreed to take the dog home and care for her ourselves, the entire game plan changed. Originally the vet had said she needed oxygen and nebulizer treatments all night as well as constant fluids. After our decision, the vet then told us she would simply give her a 24 hour antibiotic vaccine and some fluids and that she should be fine until the morning. This option was never mentioned until we said the dog was leaving.
Two days later and the puppy’s in perfect condition; running around, eating, drinking and acting like a normal pup. A dog so critical that is expected to die overnight does not make a full recovery within 48 hours. If I had not convinced her owner she would be okay under our care, she would have incurred a $2000.00 bill for a perfect pup the next morning. Obviously lives are unpredictable, but not once did they insinuate they cared for the dog or her comfort. Alternative options were never offered, which is extremely deceiving.
Central Animal Hospital’s over night vets work at an hourly rate as well as commission. Your bill is their paycheck.

gooddogcaredeserved

11/24/2008

Provided by Citysearch - 
Overall
Overcharged, impersonal service! Is it an animal care facility, or a car dealership?!

Definitely would not recommend the service here.

Be careful of what they charge you, considering the treatment that you and your pet get in return. This place feels like one that preys on your emotional attachment to your pet. You will feel scammed, just like at a car dealership. I thought I was bringing my pet in for a simple Bordetella vaccination, and I walked out with a $90 bill! I tried to inquire about the excessive fees, and was brushed off (""We always charge an office visit of $50 EACH time you come in."")

Within two months (2 visits in less than 8 weeks) they tried to charge me the $50 ""annual comprehensive exam"" during each visit...last time I checked ""annual"" meant ONCE A YEAR.

After having to call their customer relations several times, they only offered a $10 credit back. I called around for other hospitals in the New Haven area, and they all said they either wouldn't charge for a soon-after follow on visit for a simple vaccination, or at most would charge $25 if there's a mini-exam involved.

Plus, the ""customer relations"" person at the New Haven Central Hospital was simply non-apologetic for overcharging and for their mistake.

The worst part is that the service wasn't even worth the high price tag! I had to wait over 20 minutes for my ""scheduled"" appointment. The assistant mis-weighed my dog, and couldn't get the vaccination records straight. We had already been in less than month before, for an ear infection...shouldn't their records reflect all the information I provided? Overall, it was very impersonal service. And the doctor just kept talking about what other treatments and vaccinations was up the next time. I could practically hear the ""ka-ching"" and see the dollar signs in her eyes.

I am not one to hold back on paying for good and reasonable care for my pet. But this place is definitely not one that offers such care.