Car Connection Superstore
2757 W State St, New Castle, PA 16101
Fax: (724) 658-0288
Parking: On Site
Wheelchair Accessible: Yes
BUYER BEWARE!!! July 10, 2017, I met w/Jason about a 2011 jeep liberty. The window switch & wipers were bad & Jason stated they'd be repaired. I told Jason I would be taking the car across county to az & asked if he felt confident the vehicle would be safe His response "these are machines and we can't quarantee anything, but we do thorough inspections of our vehicles". He reported he would be comfortable putting his wife or daughter in this vehicle- I quess he doesn't like them much....I was also told my trade in vehicle, had "transmission problems" & they could only give $2000 for it- my error, I belived them. We agreed to a monthly payment, i purchased a warranty in which Jason stated he would "give you a step up to the next one" which he did not.I drove the car home with the agreement it was to be brought for repair to windshield wipers & switch. On my way home, the time on the radio would not stay set, the speakers went out & change oil light came on. 5 days later, the vehicle had to be towed for a dead battery. It was repaired by jeep-$224. I contacted car connection to report issues with radio and they had me bring it in. They said it was a safety switch due to changing the battery-returned the car to me with broken wipers, oil light on,window switch broken, and speakers not working. I took the vehicle to another facility had oil changed, windshield wipers replaced & needed an air filter-$59. 3 weeks later, the check engine light, brake light came on and air conditioner went out. Results- leak in power steering, fuel leak, air condenser leak. Total cost of repairs $1300 plus 1 wk in garage ($294 for rental car and $49.99 for). I was told by the mechanic these things would have been visually noted if inspection was done. 10 days later all the lug nuts on the vehicle had to be replaced-$269. Total cost - $2197.99- AND the window switch is broken and speakers don't work. In 7 wks this vehicle was towed 3 times,spent 14 days in garage, and over $2000 in repairs.
I have dealt with Joe Pantone since his day's on State Street in Sharon Pa. The old saying that some things never change comes to mind, as Joe is the epitomy of a true professional , taking the extra steps to ensure my family recieved the BEST deal available. Joe and his staff at Car Connection are head and shoulders above the rest... If your in the market for a QUALITY vehicle and don't want to be taken advantage of THIS IS THE PLACE YOU MUST BUY YOUR CAR FROM!
I loved my experience at the Car Connection, what a selection! We drove 10 different vehicles with the help of Patricia and found exactly what we were looking for. We have a big family and she offered us a van with a dvd and we love it!!!!!! Thanks for my sanity back Pat!
I thought car connection was wonderful at first. They seemed very eager to help my husband and I get a new vehicle. We had our eye set on a specific one and they had to work the deal a million different ways to get it done. They needed a sizeable down payment and we were struggling to come up with the cash. We were PROMISED that the vehicle would not be sold out from under us. We were told we would be contacted if anyone came to look at it. Well long story short we came up with all the money we needed for a down payment only to find out they sold the vehicle out from underneath us claiming we said we didnt want it!!! We are furious we were asked to jump through hoops for them to sell out from underneath us in the middle of a deal!!!!!
Car Connection was amazing to me! Salesman Jason DeLillo was so honest and direct throughout the process. He really knows his stuff, and he really went to bat for me to make sure all of my needs were met. They were so accommodating. I would recommend Jason and CC to anyone looking to find a great car at a great price!